Job description
Job Purpose
To manage and coordinate freight pricing requests by sourcing competitive rates from carriers, overseas agents, and logistics partners, and providing timely and accurate quotations to the Sales team to support business conversion and revenue growth.
Key Responsibilities
- Receive, review, and analyze freight pricing requests from the Sales, KAM, and Customer Service teams.
- Source competitive rates and freight information from shipping lines, airlines, overseas agents, trucking companies, co-loaders, and other logistics partners.
- Prepare and provide accurate and timely quotations for air, ocean, and project cargo.
- Update pricing and quotation details in Salesforce CRM and assign opportunities to the relevant owner.
- Handle customer and overseas partner quotations directly when required.
- Issue routing orders to agents and partners once business is confirmed.
- Maintain valid and competitive pricing for key trade lanes across air and ocean products.
- Monitor competitor pricing and market trends to support competitive rate positioning.
- Maintain strong relationships with carriers, overseas agents, vendors, and logistics partners to secure competitive rates and service options.
- Coordinate with Sales, KAM, Operations, and Customer Service teams to ensure smooth pricing and quotation processes.
- Keep the Sales team updated on new agents, rate changes, market developments, and pricing strategies.
- Prepare and submit regular pricing and performance reports to the Manager – Pricing.
Requirements
- Bachelor’s Degree in any discipline.
- Professional qualification in Logistics, Supply Chain, Freight Forwarding, or a related field is an advantage.
- Minimum 3 years of experience in freight forwarding/logistics pricing.
- Practical experience in Air Freight, Ocean Freight, and Project Cargo pricing.
- Experience dealing with carriers, overseas agents, vendors, and logistics service providers.
Knowledge & Skills
- Strong knowledge of freight forwarding and logistics operations.
- Good understanding of air and ocean freight pricing and trade lanes.
- Strong negotiation and communication skills.
- Good analytical and problem-solving skills.
- Strong attention to detail and ability to work under tight deadlines.
- Good knowledge of Microsoft Office, particularly Excel.
- Experience using CRM or pricing systems such as Salesforce is preferred.
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