Sr. Operations Director
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
- Manage the performance and outcomes of assigned staff reporting to the position
- Maintain interface with third party owners (Landlords), ensuring total contract (Lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues
- Provide overall facility services in accordance with accounts' standard processes and procedures including application of policies and programs, coordination of information
- Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner
- Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography
- Prepare, submit and manage facility budgets with the clients' goals and objectives addressed, track variances and ensure smooth recovery process
- Support prompt collection of management fees and reimbursements from 3rd party tenants occupying space with the accounts' owned premises
- Responsible for overall team management, staff development and planning. Execute staff succession and growth plans.
- Involved in compensation planning process
- For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress
Desired experience and technical skills:
- 8-10 years of experience leading Integrated Facilities Management teams/services
- Strong leadership and relationship building skills
- Strong interpersonal and problem-solving skills
- Excellent verbal/written communication and presentations skills
- Proven record of providing excellent internal and external customer service
- Knowledge of Excel and ability to analyze data
Preferred:
- Bachelor's Degree in Engineering
- Knowledge of standard business and accounting practices
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Location:
On-site – Mobile, AL
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.