Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal , Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation!
As Sinch continues to expand and deepen our product suite, we are looking for strategic leaders to drive global vertical strategy for our ambitions amongst our vision to pioneer the way the world communicates. Financial Services is a key component of Sinch's revenue, and one of the fastest growing verticals at the company. This role is focused in North America, commercial strategy and customer facing role that orchestrates the alignment between commercial, product, and operational teams to achieve our commercial ambitions. You will work in partnership with global and regional leadership to see through those ambitions, getting your hands dirty when needed, but ultimately driving scalable strategies that can scale our ambitions across the organization. The Senior Manager of Financial Services will support the development of the commercial strategy for key regional customers and prospects within their vertical category. Banks, Fintechs, Insurers and all other financial institutions. The Senior Manager will establish the regional strategy for net new business acquisition, growth of existing customers within their focus area, as well as oversee the enablement of the sales and account management teams. It will own bringing our key commercial offerings to market and aligning Sinch's Sales, Account Management, Marketing, Operational, and Product teams to succeed at our commercial ambitions. The work will be instrumental in continuing to drive Sinch's growth and it will play a major role in shaping the future of the company and its offering.
You bring a minimum of 8 years of experience within the technology sector, ideally in financial technology, including several years leading teams, initiatives, or strategic programs. You have experience navigating global, multicultural organizations and are comfortable operating in fast-paced, commercially focused environments. You build credibility quickly with senior executives and excel at developing trusted relationships with strategic customers, partners, and stakeholders. You possess a strong understanding of the payments ecosystem, financial services landscape, and emerging financial technologies. You are equally comfortable shaping strategy and translating vision into execution, with a track record of delivering measurable business outcomes. You enjoy partnering closely with commercial teams and supporting go-to-market efforts that drive product adoption, customer success, and revenue growth. You are highly organized and can effectively prioritize competing demands while communicating clearly and confidently with a variety of audiences. You bring positive energy to your work, enjoy motivating teams across regions and functions, and inspire others through collaboration and influence. You thrive in an environment that values partnership, empowerment, and shared success, and you enjoy working across diverse teams to achieve common goals. You are comfortable with international travel and building relationships with colleagues, customers, and partners around the world.
We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. The role will provide the opportunity to strengthen your industry knowledge and demonstrate your expertise.
The annual starting salary for this position ranges $123,200 - $154,000 per year. Factors which may affect starting pay within this range may include geography/ market , skills, education, experience, and other qualifications.
This role is eligible for a short-term incentive (STI) bonus subject to individual and/or company performance.
This role will be accepting applications until June 21st, 2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.
This role is primarily remote, but candidates must reside near one of our hub locations for occasional collaboration: Atlanta, GA; Chicago, IL; San Antonio, TX; Denver, CO; Seattle, WA; New York, NY
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