The Senior Inspire Value Consultant is a role that operates together with ServiceNows customer-centric sales teams as well as with other key functions within ServiceNow (i.e. executive offices industry go-to-market solution sales) to identify calculate and develop value narratives for our most strategic customer and biggest bets. These narratives must demonstrate how ServiceNows solutions impact our customers P&L (reduce costs increase revenue) show industry relevancy across our customers priorities and challenges and be compelling in nature. They will help our account teams to connect with senior and C-suite stakeholders and take our messaging communications and experience to the next level with a financial acumen and industry-based lens.

Customer Advisory

Engage executives to determine and managecustom industry-aligned digital transformation advisory engagements at select customers applying ServiceNow methodologies
Lead discovery workshopswith prospective and existing customer leadership and their teamstounderstand goals and challenges
Document and present insights and recommended solutions to meet customer goals
Create high-quality deliverables that communicate strategic agreement present multi-year roadmaps and document the full business case to justify action
Communicate and advise in 1:1 and 1: many environments.

Thought leadership

Identify and lead to the creation of new IP (best practices white papers workshops etc.)
Improve current methods and frameworks
Work with and enable the ServiceNow teams on a business consulting approach to sales

Qualifications :

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
7 years of relevant experience as a Management consultant with exposure to cloud technologies or a customer-facing strategy manager with a technology vendor
Focus and experience (5 years) in a major industry (such as FSI Telco Manufacturing Retail etc.) is preferred
Executive / leadership experience working on digitaltransformation projects or enterprise software deployments preferred
Exceptional executive presentation skills in person on zoom C-level
Ability to develop trusted advisor relationships with customers and sales organizations; demonstrated ability to advise and influence senior leaders multiple teams / departments on strategy messaging and customer engagement
Experience with public speaking meeting facilitation and white boarding
High level of executive presence with a humble demeanor
Analytical and financial experience
Enjoyment working in a collaborative environment
Ability to travelup to 40% of the time

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Remote Work :

Employment Type :

Full-time