Role Summary
Reporting to the Director of Pricing & Growth the Sr. Manager Subscriptions sits at the intersection of product and marketing and is primarily responsible for driving subscriber activation and retention creating personalised customer experiences that drive loyalty and longterm engagement through marketing channels. Looking for a highly numerate analytical and datadriven marketer with strong stakeholder management skills who will use deep product customer and commercial knowledge to drive growth across our activation and retention funnels and ensure our subscribers get maximum value from their subscription
Whats On Your Plate
Develop a deep understanding of customer behavior and needs designing and executing growth initiatives for the subscription program through continuous experimentation and testing.
Own and lead the endtoend marketing strategy across all operating markets including messaging channel mix and creative execution.
Support the development and optimization of the subscription value proposition to drive retention engagement user growth and profitability.
Craft marketing strategies to effectively promote new subscription benefits enhancing perceived value and improving customer stickiness.
Collaborate with Product Marketing and Analytics teams to design and execute evergreen campaigns and product enhancements.
Analyze performance metrics to improve subscriber acquisition engagement and retentionwith a strong focus on converting trial users to paid subscribers.
Identify market opportunities and customer insights to shape product development and pricing strategies; run A/B tests to evaluate initiatives and refine productmarket fit.
Lead lifecycle management strategies to maximize subscriber lifetime value (LTV).
Monitor and report on subscriber trends key performance indicators major partnerships local content performance and operational challenges to ensure sustained effectiveness.
Qualifications :
What Did We Order
Minimum of 7 years of professional experience in marketing media technology strategy business planning and/or management consulting.
People management experience preferred with at least 2 years leading teams.
Proven track record in subscription management loyalty programs and user lifecycle management.
Strong analytical skills with experience in campaign analytics and interpreting large data sets to enable fast datadriven decisions.
Excellent verbal and written communication skills with the ability to distill complex topics for executivelevel audiences.
Adept at crossfunctional collaboration with strong stakeholder management skills and the ability to build trusted relationships across the organization.
Genuine passion for lifestyle digital commerce and content paired with a natural curiosity and a growth mindset.
Remote Work :
No
Employment Type :
Fulltime
This listing is sourced from a third-party job board. Applying will redirect you to the original posting.
Amazon
AccorHotel
AECOM
Emerson