Sr Program Manager, Amazon Now

Amazon Now is looking for a results-driven Sr. Program Manager Strategic Projects and Network Loss to own and drive Anow strategi project and network loss reduction agenda across Dark Stores and Regional Distribution Centers (RDCs) in the UAE Saudi Arabia and Egypt.

You will work on strategic initiatives that improve CX reduce cost and continuously improve ops. You define the loss strategy set targets across all loss buckets and deliver measurable improvement through Kaizen initiatives process re-engineering and cross-functional program execution.

Key job responsibilities
Lead strategic initiatives across all miles in MEATR

Drive root-cause analysis using data to identify drivers and implement sustainable corrective actions at site region and network level.

Own the Network Loss P&L for Dark Stores and RDCs across AE SA & EG; set and deliver annual/quarterly NL targets across WHL WHD and Concessions buckets.
Lead Kaizen & Improvement Projects end-to-end scoping stakeholder alignment execution and benefit tracking to achieve step-change reductions.

Build and operate mechanisms (WBRs MBRs flash reports dashboards) to monitor loss trends flag deviations early and enforce accountability.

Stakeholder Management partner with Program teams Finance Core FC Operations ICQA Transportation and Technology to align priorities and drive shared outcomes.

Develop scalable playbooks for loss reduction that can be replicated across new launches and geographies.

Influence without authority across multiple stakeholder groups to embed loss-reduction practices into standard operations.

Deep dive into exceptions lead investigations into high-loss events write COEs where applicable and ensure preventive measures are implemented.


- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Experience owning program strategy end-to-end delivery and communicating results to senior leadership

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.