We are seeking an experienced Senior Systems Engineer, Unified Communications, to design, implement, operate and improve secure, resilient and scalable enterprise voice, video and collaboration services, ensuring availability, performance, security and lifecycle compliance with business requirements, ICT standards and approved KPIs.
The successful candidate will provide senior technical expertise across hybrid and cloud UC environments, covering architecture and documentation, end-to-end voice design and troubleshooting, lifecycle and security management, automation, migrations, disaster recovery, major incidents, carrier/vendor coordination and technical coaching. The role also evaluates and integrates cloud UC, contact-centre, smart meeting-room, analytics and AI-enabled capabilities under security, privacy, data-governance and responsible-AI controls.
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