SUMMARY OF ESSENTIAL FUNCTIONS:
Lead and execute various activities associated with dry gas seal support systems field services projects technical and commercial bidding (Inquiry to Order) and business development activities globally by supporting the sales & business development organization and customers with a special focus in EMEA region.
This is a customer facing role and shall manage and execute Turbomachinery projects within the scheduled timeframe and budget allocated.
SPECIFIC DUTIES ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO :
- Promote & embrace the companys behavioral competencies & business ethics. Shall be self-driven self-motivated and embrace change.
- Maintain excellent service and build good rapport with customers and both internal and external stakeholders.
- Frequent traveling (up to 35%) within and / or outside EMEA region (global regions) will be required with a very short notice as business demands.
- Available to attend field service jobs and the site visits (on shore / offshore) may be extended up to 4 weeks per visit.
- Prospect and conduct site feasibility studies on the complete Turbomachinery portfolio related opportunities including pursuing the necessary follow-up activities.
- Provide customers with technical support and solutions including field service commissioning troubleshooting and training as may be required from time to time.
- Visit sites based on the customer request on breakdowns and attend service activities to meet and exceed customer expectations.
- The individual shall support the sales to develop a lead into full blown opportunity by conducting site survey or customer visit for requirement analysis and provide tailored business and technical presentations.
- Conduct sales and technical presentation (including on-site training) on Turbomachinery related products and to support existing business and identify new opportunities.
- Liaise between Customer and various internal functions like engineering supply chain production and product line department to offer engineered solutions as appropriate to the customers technical and commercial requirements.
- Support sales and aftermarket team in developing commercial bid and offer necessary technical advice as required. Create and manage detailed technical and commercial proposals along with justifications for important (and turnkey) projects.
- Manage and execute Dry Gas Seal & Support System First Fit (green Field) and Retrofit / Upgrade projects (Brown Filed) within the scheduled timeframe and budget allocated.
- Support companys Global Initiatives Strategies and New Product Development and Business Development. Point of contact for product line departments as Voice of the customer (VoC) and support in defining product outline if necessary.
- Drive pre-order engineering / FEED and post order detailed engineering projects wherever needed and as assigned by the line management.
- Review of technical/project specifications from customer. Support and proofread technical reports before issuing to customers.
- Ensure project is executed to companys quality standards and customers expectations. Monitor & control project schedules and prepare project activity reports & required project documentation.
Qualifications :
Education & Experience Requirements:
- Languages: Fluency in English is required; proficiency in Arabic is a plus.
- Education: Bachelors Degree in Instrumentation Electrical Electronics Mechanical Engineering or a related field.
- Experience: Minimum of 12 years in a similar role preferably within the field of rotating equipment.
Technical Expertise:
- Proven hands-on experience in field services.
- Proficiency in 2D drafting using Solid Edge.
- Familiarity with working in multinational and multicultural environments.
Knowledge & Skills:
- Strong commercial acumen combined with solid technical expertise.
- Excellent communication interpersonal and presentation skills.
- In-depth technical knowledge in instrumentation and fluid systems.
- Good understanding of international standards such as API ISO ASME NACE ISA etc.
- Knowledge of major end-user specifications and requirements.
- Experience with process simulation tools like HYSYS or CHEMCAD is a plus.
Additional Information :
With colleagues stretching across the globe we are proud of our diversity. To foster inclusivity we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans Pride Network Black Employee Network Network and Neurodiversity.
Across our company we recognize excellence culminating in the Smiths Excellence Awards our annual celebration of the most extraordinary activities people and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day a global celebration of Smiths around our network.
Join us for a great career with competitive compensation and benefits while helping engineer a better future.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.
At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)
Remote Work :
No
Employment Type :
Full-time
Key Skills
Environment,Academics,Javase,Cost Estimation,Fire,Business Studies
Experience: years
Vacancy: 1