Store Manager

Givenchy, the epitome of audacity in luxury fashion, invites you to lead as a Store Director. Join us in maintaining excellence and innovation while fostering a collaborative and growth-oriented environment.

YOUR MISSION AND ROLE

As a Store Manager within our luxury universe, you will serve as the leader and ambassador of our brand, overseeing all aspects of store operations to ensure the delivery of an unparalleled client experience.

Job Responsibilities

Leadership and Team Management:

• Lead, inspire, and mentor the store team, fostering a culture of excellence, passion, and commitment to luxury service.
• Implement training and development programs to enhance the team's product knowledge, sales skills, and overall performance.
• Exemplify the brand's image by adhering to the highest standards of attire, conduct, and professionalism.
• Ensure the entire team reflects the luxury standards and values of the brand.

Performance Monitoring and Feedback Culture:

• Establish and monitor performance metrics for the store team, providing constructive feedback and coaching.
• Conduct regular assessments to enhance team members individual and collective effectiveness.

Sales and Revenue Growth

• and implement strategic sales plans to drive revenue growth, ensuring alignment with brand objectives.
• Analyze sales trends, set ambitious targets, and work collaboratively to exceed them.

Client Elevation & Brand Promotion

• Uphold the brand's commitment to exceptional client experience by setting the highest standards of personalized service.
• Cultivate and nurture relationships with high-value clients, ensuring long-term brand loyalty.
• Collaborate with the marketing/clienteling team to implement effective promotional initiatives, events, and campaigns.
• Participate in local marketing efforts to enhance the store's visibility and attract new clientele.

Operational Excellence

• Ensure operational excellence in all facets of store management, including stock organization, product presentation, and adherence to protocols.
• Collaborate closely with stock management, marketing, and other departments to optimize store operations.

Reporting and Communication

• Generate comprehensive reports on store performance, sales metrics, and client feedback.
• Communicate effectively with higher management, providing insights into achievements and areas for improvement.

Profile

• Proven leadership experience in a store or retail management role within the luxury industry. - Strong interpersonal skills, excellent communication skills for effective collaboration with various teams and mentorship abilities. - Management Skills: Strong leadership and team management skills with a demonstrated ability to inspire and a track record of achieving sales targets. - In-depth knowledge of luxury products, service standards, and the ability to create a luxury experience. - Culture Alignment: Embrace and instill Givenchy's culture of audacity and innovation. - Commitment to Givenchy's brand identity. - Language Proficiency: Very good (local language/second language) language skills. - Passion: A passion for delivering exceptional customer experiences and exceeding sales targets. You want to be an ambassador of an audacious Maison. You are passionate about fashion and the client experience. You thrive in a dynamic environment, finding versatility and autonomy to be stimulating rather than intimidating. You are a team player, but you are also individually driven by a strong entrepreneurial spirit and a resilient attitude. You are a challenger and a perpetual work in progress. You excel in test and learn situations, always striving for improvement and a willingness to do things differently. Advance your career within Givenchy's Retail Career Path Program, with opportunities for leadership development. This role could lead to a Senior Store Manager. OUR ENGAGEMENT / WHAT WE OFFER We believe in our talents and are committed to supporting and developing them throughout their careers. When you join Givenchy, you become a part of a luxury house that is a member of the LVMH Group, which comprises 75 luxury houses and boasts a robust HR culture: We support your career development within the House and career growth within the LVMH Group. We ensure the enhancement of each individual's skills and facilitate regular professional development discussions. We provide health insurance, access to LVMH private sales, and other benefits. We develop Corporate Social Responsibility reinforce the positive environmental and social impact. GIVENCHY is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. At Givenchy, it's never about the perfect resume, it's about the perfect energy Givenchy CEO, Renaud DE LESQUEN

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