Ensuring business strategies are in place in achieving Retail KPIs including sales and cost targets.
Ensure that inventory and Days of Stock (DOS) is maintained at target levels inventory & shrinkage control.
Ensure smooth day-to-day operations of the store in compliance with SOPs including but not limited to expiry management, shrinkage control, price update, back-end documents.
Ensure availability of store range and promotion stock through RP and manual replenishments.
Ensure efficient staff deployment and efficiency of manpower through delegation, supervision, training, roster management, leave planning etc. for smooth store operations.
Ensure the store ambiance, cleanliness, merchandise displays, planogram etc. are maintained at expected levels.
Analyze reports and implement necessary corrective actions on the floor towards achievement of KPIs which includes but not limited to sales, cost reduction, shrinkage controls, inventory optimization and maintaining availability.
Derive and strategize processes for efficient store operations in line with departmental priorities.
Operating Environment
Job location might change based on business requirement. Job holder may be relocated to any outlet or department.
The working environment is physically demanding of time with long working hours, working on holidays, & demands physical agility.
Job is emotionally & psychologically demanding. Job holder may be pressurized from customer’s requirements, operational needs, employee relations, process compliance, government regulations & external relations.
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