About the Company
Position: Administrator Location: Pune Company: Infotek Software & Systems Pvt. Ltd. (i-TEK RFID)
About i-TEK Infotek Software & Systems Pvt. Ltd. (i-TEK RFID) is a leading RFID Solutions and System Integration company serving diverse industries including Manufacturing, Logistics, Retail, Transportation, Oil & Gas, Energy, Utilities, and many more. With over 4,000 reputed brands served across multiple business verticals, i-TEK specializes in providing innovative technology-driven solutions that improve business processes through identification, authentication, and automation.
About the Role
Job Summary We are seeking a proactive and service-oriented Administrator with prior experience in the Hotel, Hospitality or Guest Relations industry. The ideal candidate will be responsible for managing day-to-day administrative operations, guest house management, vendor coordination, facility upkeep, housekeeping supervision, travel and accommodation arrangements, and employee support services. This role requires a professional who can bring hospitality standards into a corporate environment, ensuring a seamless experience for employees, visitors, senior management, and external guests.
Experience- 2-7 years
Responsibilities
Facility & Office Administration
- Ensure smooth day-to-day administration of office premises and related facilities.
- Monitor housekeeping, office maintenance, and overall workplace hygiene standards.
- Coordinate repair and maintenance activities with internal teams and external vendors.
- Ensure office infrastructure, meeting rooms, pantry areas, and common spaces are maintained to high standards.
Guest House & Hospitality Management
- Manage company’s office & guest houses, ensuring cleanliness, readiness, and exceptional hospitality standards.
- Coordinate accommodation arrangements for visitors, consultants, and employees.
- Monitor guest satisfaction and resolve concerns promptly.
- Oversee housekeeping schedules and service quality at guest house facilities.
Vendor Management
- Coordinate with housekeeping, maintenance, travel, security, catering, and facility vendors.
- Obtain quotations, compare costs, and support procurement processes.
- Monitor vendor performance and ensure service-level compliance.
- Build strong vendor relationships to ensure cost-effective service delivery.
Travel & Accommodation Coordination
- Manage hotel bookings, transportation arrangements, and travel logistics for employees and visitors.
- Coordinate airport pickups, local transportation, and stay arrangements as required.
- Ensure a smooth guest experience from arrival to departure.
Housekeeping & Employee Support Services
- Supervise housekeeping staff and ensure workplace cleanliness standards are maintained.
- Manage pantry operations and employee support services.
- Coordinate office supplies, stationery, and consumable inventory.
Event & Meeting Coordination
- Assist in organizing internal meetings, leadership visits, employee engagement activities, and corporate events.
- Coordinate venue arrangements, catering, accommodation, transportation, and event logistics.
- Ensure successful execution of events with a hospitality-focused approach.
Asset & Inventory Management
- Maintain records of office assets, furniture, and equipment.
- Monitor inventory levels and coordinate replenishment of office supplies.
- Support asset tracking and documentation activities.
Security & Compliance
- Coordinate with security personnel to ensure employee and visitor safety.
- Maintain visitor management processes and office access controls.
- Ensure compliance with company policies and administrative procedures.
Administrative Support
- Support management with scheduling, documentation, record maintenance, and coordination activities.
- Handle routine administrative tasks and ensure timely closure of requests.
- Maintain MIS reports related to administration, facilities, and vendor management.
Required Skills
- 3-7 years of experience in Administration, Hospitality, Hotel Operations, Front Office, Guest Relations, Facilities, or Corporate Administration.
- Prior experience with reputed hotels, hospitality chains, serviced apartments, guest house operations, or corporate administration teams will be preferred.
- Strong understanding of hospitality standards, guest handling, and service excellence.
- Experience in vendor coordination, facility management, and housekeeping supervision.
- Good negotiation and stakeholder management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Excel, Word, PowerPoint, and administrative reporting.
- Ability to multitask and work in a fast-paced environment.
Preferred Industry
- Hotels & Hospitality
- Business Hotels
- Serviced Apartments
- Corporate Guest House Operations
- Facility Management Services
Key Competencies
- Hospitality Mindset
- Guest Relationship Management
- Facility Administration
- Vendor Management
- Housekeeping Operations
- Event Coordination
- Travel & Accommodation Management
- Problem Solving
- Communication & Interpersonal Skills
- Attention to Detail
- Service Excellence
- Fluency in spoken Marathi **