Job Title: Supervisor (Supermarket)
Location: Al Ain UAE
Salary: TBD
Job Type: FullTime
Hiring Company: REAPHR & Recruitment Services
About the Role:
We are seeking an experienced and dedicated Supervisor with strong retail experience particularly in a supermarket for one our Retail company Client in Al Ain. The successful candidate will be responsible for overseeing daily store operations ensuring staff are properly managed and maintaining a high standard of customer service. The role requires excellent leadership skills a solid understanding of supermarket operations and the ability to manage and motivate a team to meet sales targets and improve overall store performance.
Key Responsibilities:
1. Store Operations Management:
- Oversee daily operations within the supermarket ensuring smooth functioning of departments (e.g. produce dairy meat etc..
- Monitor stock levels perform inventory checks and ensure timely product replenishment.
- Ensure the store is clean organized and wellstocked at all times meeting hygiene and safety standards.
2. Team Leadership and Staff Management:
- Supervise and support a team of store associates providing guidance and training.
- Schedule staff shifts to ensure adequate coverage during peak hours and manage attendance.
- Conduct regular performance reviews provide feedback and motivate staff to achieve their best performance.
- Resolve any employeerelated issues ensure good teamwork and maintain a positive work environment.
3. Customer Service and Satisfaction:
- Ensure exceptional customer service is provided at all times addressing customer concerns and complaints promptly.
- Assist customers with product inquiries and guide them through the shopping experience.
- Monitor customer satisfaction and implement strategies to improve service levels.
4. Sales and Performance Monitoring:
- Assist in driving sales by meeting and exceeding sales targets.
- Implement and monitor instore promotions and strategies to increase foot traffic and sales.
- Track store performance and provide reports on sales inventory and staff productivity.
- Work closely with the management team to analyze sales data and make adjustments to improve performance.
5. Health Safety and Compliance:
- Ensure compliance with all health and safety regulations in the store.
- Monitor adherence to store policies and UAE regulations.
- Conduct regular checks to ensure product quality and store cleanliness are maintained.
6. Stock and Inventory Management:
- Assist with inventory management ensuring products are correctly stocked and organized.
- Perform regular stock audits and coordinate with the purchasing team for reordering.
- Ensure product displays are organized and wellmaintained to maximize sales.
Requirements:
Experience:
- 23 years of experience in a supervisory role within a supermarket or retail environment .
- Familiarity with the operations of a supermarket including knowledge of inventory management store layout and product assortment.
- Previous experience in staff management and team leadership.
Skills:
- Strong leadership and team management skills with the ability to motivate and guide a team.
- Excellent communication and customer service skills.
- Ability to multitask and manage time effectively in a fastpaced environment.
- Strong problemsolving abilities with a focus on improving operations and customer experience.
- Good understanding of retail operations and inventory management .
Qualifications:
- High school diploma or equivalent; a degree in Retail Management or a related field is a plus.
- Basic proficiency in MS Office or retail management software is preferred.
Age: Preference for candidates under 40 years but candidates up to 45 years will also be considered.
Salary & Benefits:
Will be discuss in the interview
Additional Information:
- No banned nationalities candidates (Afghanistan Libya Yemen Somalia Lebanon Bangladesh Cameroon Sudan and Uganda etc)
- The candidates with cancel visa and working visa already in UAE is acceptable (banned nationalities)
- Candidates who have degree from banned nationalities is also acceptable
- Candidates who have a visit visa (banned nationalities) are not acceptable
Key Skills Credit Control,Bilingual,ABAP,Government,Inspection,Marine Services
Employment Type : Full Time
Experience: years
Vacancy: 1