10 years in business analysis or a combination of technical and BA roles with at least 5 years as a technical
Technical foundation either through prior software development API design systems integration or
solution architecture experience that enables credible engagement with development and architecture
teams on technical specification and design questions.
Demonstrable experience writing API specifications using OpenAPI / Swagger or equivalent with a clear
understanding of REST API design principles HTTP methods authentication patterns and error handling.
Proven experience documenting integrations with core banking systems Finacle Nucleus FLEXCUBE
TSYS or similar including data mapping event flow documentation and transformation logic between
digital and core banking layers.
Strong experience writing technical user stories and acceptance criteria at a level of precision that eliminates
developer ambiguity including edge cases error states data validations and business rule logic.
Experience supporting QA teams including test scenario design test data specification defect triage and
UAT facilitation in regulated banking environments.
Solid understanding of mobile application delivery how native iOS and Android apps consume APIs
session management push notification flows biometric authentication and offline-first patterns sufficient to
write accurate mobile feature specifications.
Familiarity with agile delivery tools (Jira Confluence) and requirements management practices in sprint-based
delivery environments.
Bachelors degree in Computer Science Information Systems Engineering or related field. CBAP BCS BA
certification or equivalent preferred.
CORE COMPETENCIES
Technical specification writing API contracts integration specs and precise user stories
Core and surrounding system integration analysis Finacle Nucleus TSYS FIS
Mobile and digital channel functional analysis
Requirements traceability and scope management discipline
Business rules documentation and functional gap analysis
UAT support test scenario design and defect triage
Stakeholder elicitation and business-to-technical translation
Delivery artefact quality and version control discipline
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