Technical Consultant - UCC & AV

Key Responsibilities:

• Understand client requirements and provide technical consultancy and solution design based on AV and collaboration technologies.
• Prepare and deliver solution proposals, BOQs, and technical presentations for AV systems (Video Conferencing, Video Walls, Control Systems, Audio Solutions).
• Support the sales team during client meetings, RFP/RFQ responses, and bid submissions.
• Collaborate with internal technical teams and vendors to ensure alignment and feasibility of proposed solutions.
• Conduct demos, product briefings, and proof of concept sessions.
• Assist in design validation, configuration documentation amp; remote installation and configuration support.
• Keep up to date with industry trends, emerging technologies, and product developments.

Key Requirements:

• Experience: 5-8 years in AV/UCC Presales or Solution Consulting role.
• Technical Skills: Strong knowledge of UCC/AV technologies (Video Conferencing – Cisco, Control Systems (Crestron, AMX, Extron), Digital Signage, Audio DSPs, and system integration.
• Design Experience: Proficiency in preparing AV system designs, schematics, and BOQs using tools like AutoCAD, Visio, D-Tools, etc.
• Past project remote implementation amp; management experience to ensure successful completion & delivery of projects.
• Presentation Skills: Excellent communication and presentation skills to effectively convey technical concepts to clients and stakeholders.
• Certifications: CTS, Crestron, Extron, or manufacturer-specific certifications are preferred.
• Networking: Understanding of AV over IP, network topologies, and system compatibility.
• Proposal Writing: Ability to draft and review technical documentation, solution briefs.
• Collaboration: Experience working with cross-functional teams including Sales, Engineering, and Project Management.
• Hands on experience on product installation and programming.
• Self-sufficient to solve customer site problems without involvement from vendor.

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