Technical Product Specialist

ProductTechnicalSpecialistMiddleEast

Location:DubaiTeam:ProductManagementJobType:Full-Time

Joinaglobalhealthtechleadertransformingcaredeliverythroughsmartsafeandscalabledigitalsolutions.

AbouttheRole

-worldclinicalneeds.

Youllworkacrosstheproductlifecyclefromearlydiscoveryandintegrationdesigntogo-livesupportandlong-termoptimizationallwhilemaintainingastrongtechnicalfoundationandcustomer-centricmindset.

Thisisadynamichands-onrolethatblendssoftwaredevelopmentproblem-solvingandsolutiondeliveryinoneofthemostimpactfulsectorsintheworld:healthcare.

WhatYoullDo

ProductDiscovery&Design

• Collaboratewithprojectproductandpre-salesteamstoanalyzecustomerrequirementsanddesigntailoredsolutions.
• Participateincustomerandthird-partyworkshopstoscopeintegrationsreportsmigrationsandothertechnicalcomponents.
• Estimatedevelopmentandconfigurationeffortacrossallphasesoftheproject.

Implementation&Delivery

• Developandtestintegrationsdatamigrationscriptsreportsandconfigurationtoolsusingmoderntechnologies.
• Workinsprintsalongsidetheconfigurationteamtodelivercontractedfunctionality.
• Conductdebuggingandrootcauseanalysisforcomplexissuesduringandafterrelease.
• Workinagile-styledeliverycyclesincollaborationwithconfigurationQAandservicesteamstoensurerapidandreliabledelivery.

Go-Live&Support

• Supportcutoverplanningandon-sitego-liveactivities.
• AssistwithhandoverstotheSupportteamandprovidethird-linesupportwhenneeded.
• EvaluateandestimatechangesintroducedviaChangeControlorproductevolution.

Collaboration&Enablement

• Actasatrustedtechnicaladvisoracrossimplementationsupportandproductteams.
• Mentorteammembersandcontributetocontinuousimprovementofdeliveryworkflows.
• RepresentInterSystemswithprofessionalismatcustomersitesandimplementationpartnerlocationsacrosstheregion.

WhatYouBring

EssentialSkills&Experience

• Proficiencyinsoftwaredevelopmentscriptingortechnicalsolutiondesign.
• Hands-onexperiencewithSQLJavaScriptHTMLandwebtechnologies.
• Stronganalyticalandproblem-solvingabilities;canbreakdowncomplexchallenges.
• Excellentcommunicationandfacilitationskillsfordiverseaudiences.
• Comfortabledesigninganddocumentingtechnicalsolutions.
• Experienceworkingdirectlywithcustomersorexternalstakeholders.

NicetoHave

• ExperiencewithInterSystemstechnologyorhealthcaresystems.
• KnowledgeofHealthInformationExchange(HIE)standardssuchasHL7orFHIR.
• Abilitytoworkindependentlyinambiguoussituationsandtakefullownership.
• Multilingual(EnglishArabicorFrenchhighlydesirable).
• FamiliaritywithGCChealthcareregulationsandenvironments.

WhoYouAre

• Strategicthinkerwithapassionforsolvingmeaningfulproblems.
• Adaptableandcalmunderpressure;thrivesinregulatedenvironmentswheresafetyprecisionandcompliancematter.
• Detail-orientedwithoutlosingsightofthebigpicture.
• Collaborativebynaturewithabiasforactionandlearning.

Qualifications

• UniversitydegreeinComputerScienceEngineeringorequivalentprofessionalexperience.
• Willingnessandabilitytotraveltocustomersites()acrosstheregion.

WhyJoinUs

-criticalsystemsthattouchmillionsofliveseverydayandwedoitinaculturethatvaluesownershipcuriosityandcontinuousimprovement.

Weoffer:

• Aflatandfast-pacedenvironmentwhereyourideasmatter.
• Globalexposureandopportunitiestogrow.
• Achancetoworkontechthatdrivesreal-worldhealthcaretransformation.

About InterSystems

InterSystems a creative data technology provider delivers a unified foundation for next-generation applications for healthcare finance manufacturing and supply chain customers in more than 80 countries. Our data platforms solve interoperability speed and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978 InterSystems is committed to excellence through its 247 support for customers and partners around the world. Privately held and headquartered in Boston Massachusetts InterSystems has 38 offices in 28 countries worldwide. For more information please visit .