Technical Project Manager

Butler/Till is a results-driven marketing agency offering deeply collaborative client experiences, proprietary technology, and world-class partnerships. At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, and our unique structure as a 100% employee-owned company (ESOP).

SUMMARY

The Technical Project Manager (TPM), will oversee complex software delivery projects from inception to deployment, ensuring a seamless client experience while driving time and resource efficiencies. As a pivotal member of the Product & Technology Practice, the Technical Project Manager will guide collaboration among stakeholders to enhance project outcomes while mitigating risks.

KEY OUTCOMES & RESPONSIBILTIES

Key Outcome: Manage projects, acting as Scrum Master, and ensure project and delivery metrics are being met

Key Responsibilities:

• Lead and manage all aspects of software delivery projects to ensure quality standards, timelines, and budgets are all met
• Conduct agile ceremonies, including planning, demos and retrospectives for continuous improvement
• Act as a liaison between development team members and stakeholders, ensuring clear communication of project status, risks, and issues

Key Outcome: Allocate resources, identify and mitigate risks and issues within projects

Key Responsibilities:

• Collaborate with functional leads to allocate resources effectively and manage project scope
• Identify and escalate risks proactively, ensuring timely resolution to keep projects on track
• Participate in forecasting, resource planning, and scoping for projects and requests within the product portfolio

Key Outcome: Ensure and foster collaboration & engagement across project and functional teams

Key Responsibilities:

• Serve as a communication hub, facilitating connections between all team members and stakeholders, both internal and external
• Lead formal team status meetings and maintain comprehensive project documentation
• Utilize project management tools to drive process improvement and efficiency across the portfolio

REQUIREMENTS

REQUIRED:

• Bachelor’s degree in a relevant field or equivalent work experience
• 5+ years of software project management experience
• Familiarity with Agile methodologies
• Exceptional communication and organizational skills, with a strong attention to detail
• Proven ability to manage multiple projects effectively and deliver results on time and within scope

PREFERRED:

• Certified Scrum Master (CSM) or Project Management Professional (PMP) certification
• Client-facing project management experience
• Familiarity with Atlassian products

CORE COMPETENCIES

• CUSTOMER FOCUS/CLIENT INTIMACY: Seeking to understand client business challenges/needs and delivering continuous value to our clients
• COLLABORATIVE: Working with teams and across the organization with ease
• OWNER AGILITY: Able to continuously learn and quickly adapt to changing circumstance
• RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments
• DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting

WORK ENVIRONMENT & PHYSICAL DEMANDS

The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job, typically in an office setting or in a home office. An employee in this role may be in a stationary position, often standing or sitting for prolonged periods and using office equipment and computers. The noise level in the office environment is usually moderate. (I.e., business office with computers and printers, light foot traffic, etc.). Reasonable accommodation may be requested to enable individuals to perform the essential functions.

Commitment to Diversity, Equity, Inclusion and Belonging

Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is a cornerstone of our culture. We believe that the diversity and inclusivity of our workforce are sources of strength. As you become part of our community, you will discover that we are dedicated to creating a positive impact, not only for our clients but also for the communities where we live and work.

EEO DISCLAIMER

Butler/Till is an Equal Opportunity Employer to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

COMPENSATION

Butler/Till is committed to providing pay transparency of our compensation philosophy and ensuring equitable pay practices for our employee owners. The compensation range for this position is $68,000 - $108,000 and represents the annual salary range in Rochester, NY. Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience.

This is just one component of Butler/Till’s total compensation package for employee owners. The total compensation package for this position may also include other elements, including ESOP (employee stock ownership plan), an annual bonus, in addition to a full benefits package, and paid time off benefits, including 100% paid parental leave. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.