Key Responsibilities

Develop detailed project plans covering scope timelines milestones and resource requirements in line with PMO standards.
Translate technical requirements into actionable project deliverables ensuring alignment with architecture and security frameworks.
Manage end-to-end delivery of infrastructure projects such as network refresh AV systems upgrade cloud migration backup expansion and security solutions (e.g. Palo Alto F5 Cisco ISE ExtraHop Gigamon).
Oversee configuration testing and deployment activities ensuring compliance with the Companys IT policies and standards.

Ensure that all projects comply with the Companys cybersecurity ITSM (ISO 20000) and COBIT governance frameworks.
Coordinate with the Architecture and Security teams to validate technical designs and ensure interoperability with existing environments.
Facilitate technical review boards and documentation handover to Operations and Support teams.
Monitor vendor SLAs warranty coverage and performance benchmarks.

Serve as the focal point for coordination between internal teams (Infrastructure Security Cloud DX and PMO) and external vendors.
Manage vendor deliverables ensuring contractual compliance and adherence to technical specifications.
Facilitate project briefings steering committee updates and status reports for management visibility.

Identify and assess project risks dependencies and potential impacts to service continuity.
Implement change control processes to manage scope adjustments ensuring traceability and proper approvals.
Maintain updated risk registers mitigation plans and issue logs in PMO365 or equivalent systems.
Ensure timely escalation and resolution of project constraints or blockers.

Oversee project closure activities ensuring full documentation (as-built diagrams configurations licenses warranties) is archived in the Companys repositories.
Coordinate operational readiness and handover to IT Operations and Support teams.
Conduct post-implementation reviews and lessons-learned sessions to support continuous improvement.
Ensure long-term sustainability through proactive capacity planning and lifecycle management insights.

Drive Innovation: Identify and implement new technologies and digital solutions to enhance business processes improve service delivery and create new opportunities for growth.
Improve Digital Experience: Leverage digital tools to provide seamless engaging and personalized experiences for stakeholders ensuring user-centric service design.
Enhance Operational Efficiency: Use digital technologies and data-driven insights to streamline operations reduce costs automate processes and enhance overall productivity.
Support Business Goals: Align digital transformation initiatives with organizational objectives ensuring that technology investments drive strategic goals improve competitiveness and maximize business value.
Promote Digital Culture: Foster a culture of innovation agility and continuous improvement by encouraging employees to embrace digital tools upskilling and a transformation mindset.
Maintain Demand Planning: Maintain a structured demand planning framework to anticipate and manage IT and digital transformation needs ensuring resource optimization and alignment with business priorities.
Execute TSS Strategy: Drive TSS Strategy ensuring that digital initiatives align with enterprise goals IT governance and future technology trends.
Lead Research & Emerging Trends: Conduct research and benchmarking on digital transformation trends emerging technologies and best practices to drive continuous improvement innovation and informed decision-making.

Qualifications & Experience

Bachelors degree in Computer Engineering Information Technology or a related technical field.
Masters degree in IT Management or Project Management is preferred.

810 years of experience managing infrastructure network and security projects within large-scale enterprise or government environments.
Proven track record delivering complex multi-vendor projects involving datacenter network cybersecurity and AV systems.
Experience coordinating with architecture security and operations teams to ensure end-to-end technical alignment.
Exposure to both waterfall and agile delivery models.

PMP or PRINCE2 Practitioner certification required.
Technical certifications preferred: CCNP CISSP ITIL VCP or equivalent.
Familiarity with project management tools (PMO365 MS Project Azure DevOps) and ITSM platforms (Freshservice ServiceNow).

Strong technical understanding of network security AV and infrastructure systems.
Excellent project planning risk management and vendor coordination skills.
Ability to manage multiple concurrent technical projects with competing priorities.
Strong analytical problem-solving and decision-making abilities.
Effective communication and stakeholder management across technical and business functions.
Commitment to delivering high-quality compliant and future-ready technical solutions.

Employment Type : Full Time
Experience: years
Vacancy: 1

Technical Project Manager