Techno-Functional ERP Service Lead

Job Description:

We’re partnering with a well-established organisation in Abu Dhabi to hire an experienced Oracle Fusion professional to own and oversee their ERP platform on the business side.

The role:

• Act as the in-house owner of the Oracle Fusion environment, working closely with business users and an external support partner
• Triage incoming support requests, analyze recurring problems and escalates where needed
• Manage system changes end to end: gather requirements, review proposed solutions, coordinate testing and secure business sign-off
• Review vendor proposals and estimates to ensure value and quality
• Provide functional guidance across finance, procurement and/or HR processes

Requirements:

• 8+ years of ERP experience, with solid hands-on Oracle Fusion Cloud exposure
• Depth in at least one area: Financials, Procurement or HCM
• Working knowledge of Fusion reporting (OTBI/BIP), configuration, approval workflows, data loads and integrations
• Experience supporting a live system post-implementation, ideally from the client side
• Confidence managing third-party vendors and challenging their recommendations

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