Tele-Sales Team Leader (B2B)

Leads a team of sales agents to drive the promotion and sales of advanced fixed-line and smart solutions tailored to the needs of SOHO clients Ensures team performance aligns with organizational goals focusing on innovative solutions to meet client demands

Key Responsibilities

• Develop and implement sales strategies to achieve and exceed team targets with a focus on promoting complex fixed-line and smart telecommunication solutions
• Provide training and coaching to team members to enhance their knowledge of advanced solutions and improve their sales performance
• Collaborate with product and technical teams to understand and effectively communicate the features and benefits of fixed-line and smart solutions
• Monitor team performance using data-driven approaches offering regular feedback and support to ensure continuous improvement
• Prepare detailed sales reports and analyze performance metrics to identify trends, opportunities and areas for growth
• Engage with stakeholders to align team efforts with business objectives and client needs
• Act as an escalation point for client issues ensuring timely and satisfactory resolution

Requirements

• Bachelor s degree in business, IT or Telecommunications Engineering, or a related field
• Minimum 5 Years of IT / Telecom Sales Experience with 2- 3 years of sales leadership, Experience in complex and or smart solutions
• Sales is a plus
• Proven ability to lead and motivate teams to achieve ambitious sales targets
• In-depth knowledge of fixed-line products and advanced telecommunication solutions
• Excellent communication, negotiation, and problem-solving skills
• Strong analytical and logical thinking skills with a data-driven approach
• Fluency in Arabic or other target languages is a significant advantage
• Proficiency in CRM tools and sales analytics software

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