Telemarketing Sales Manager - Real Estate

Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices . Measures team performance; communicates goals and quotas to team; and encourages and motivates telemarketers as they work toward reaching their goals and quotas.

Requirements

• Hires and trains telemarketers.
  
• Oversees the daily workflow and scheduling of telemarketing staff.
  
• Conducts performance evaluations that are timely and constructive.
  
• Handles discipline and termination of employees in accordance with company policy.
  
• Excellent verbal and written communication skills.
  
• Excellent sales and customer service skills.
  
• Excellent interpersonal and negotiation skills.
  
• Strong supervisory and leadership skills with a proven ability to motivate and manage a team.
  
• Excellent organizational skills and attention to detail.
  
• Proficient with Microsoft Office Suite or related software to prepare reports and measure performance.