Telesales Agent - Bancassurance / Insurance

Job Description

ECCO Gulf Majorel Qatar is seeking an experienced and dynamic Telesales Agent to join our Sales team in Doha, Qatar. As a key player in our Bancassurance and Insurance division, you will be vital in driving our sales objectives by engaging with prospective and existing clients through outbound calls. This role requires a professional who is target-driven and motivated to enhance our client portfolio and deepen client relationships.

• Conducting Outreach: Initiate calls to potential clients to promote and sell insurance products.
• Identifying Needs: Assess client needs and provide tailored insurance solutions to meet their requirements.
• Product Knowledge: Maintain a deep understanding of various insurance products, policies, and industry regulations.
• Handling Objections: Address client concerns and objections effectively to facilitate the sales process.
• Maintaining Records: Document all interactions and transactions in the CRM system for tracking and follow-up.
• Achieving Targets: Meet or exceed sales targets and KPIs set by the management.
• Follow-Up Calls: Conduct follow-up calls to ensure client satisfaction and to pursue additional sales opportunities.
• Providing Information: Educate clients on policy details, coverage options, and claim processes.
• Staying Updated: Keep abreast of industry trends, competitor products, and changes in regulations to provide accurate information to clients.

Required Profile

To thrive in this role, the ideal candidate should possess a professional demeanor and have the capacity to meet sales challenges head-on. The following skills and qualifications are required:

• Education: Bachelor’s degree in business, finance, or a related field (preferred).
• Experience: A minimum of 2 years of experience in telesales, insurance sales, or selling financial products is required.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information clearly.
• Sales Skills: Proven track record of achieving sales targets and experience in consultative selling techniques.
• Customer Service Orientation: Strong focus on customer satisfaction and relationship-building.
• Technical Proficiency: Familiarity with CRM software and other sales tools.
• Problem-Solving Ability: Ability to handle objections and resolve issues effectively.
• Time Management: Strong organizational skills with the ability to manage multiple leads and follow-ups.
• Team Player: Ability to work collaboratively in a team environment while also being self-motivated.
• Strong background in selling financial products

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