To drive Food Service sales through proactive tele-sales, customer follow-up, order generation, and close coordination with the field sales team.
Responsibilities
- Manage and maintain regular communication with existing Food Service customers through phone calls, WhatsApp, and email.
- Understand customer requirements and ensure timely follow-up.
- Generate sales through outbound calls and follow-ups with existing and potential customers.
- Achieve monthly sales volume, revenue, and customer acquisition targets.
- Take customer orders accurately and coordinate with the sales/operations team for timely delivery.
- Follow up on pending orders, deliveries, and customer requirements.
- Ensure customer orders are properly recorded in the system.
- Follow up with inactive customers to reactivate their business.
- Monitor customer buying patterns and identify opportunities to increase product penetration.
- Collect customer feedback and coordinate with the relevant teams to resolve issues.
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