- Assist in processing standard files in accordance with Business Rules Country Instructions and other relevant references ensuring alignment with productivity and quality targets.
- Accurately and efficiently encode information into the application system based on received documents Import Verification Program (IVP) Business Rules Country Instructions and related references.
- Review the encoded information in the system against received trade documents to ensure accuracy and completeness making corrections as necessary.
- Ensure that certificates and registrations comply with contract requirements and Business Rules.
- Provide prompt and professional certification services to fully meet client needs through the Certification/Technical Centre.
- Facilitate trade by ensuring the timely accurate and consistent issuance of Certificates of Conformity in line with Conformity Assessment Instructions TFS Business Rules and other relevant references.
- Establish and maintain strong working relationships with clients and affiliates.
- Accurately enter all relevant details (e.g. fees values invoice numbers job numbers) into Trade Works for each processing file.
- Handle inquiries and maintain effective communication with affiliates and clients.
- Coordinate daily operational tasks.
- Provide timely and effective responses to affiliate inquiries regarding CoC issuance.
- Maintain proper recordkeeping through filing archiving and related documentation.
- Perform any additional duties as delegated by the Director to support the achievement of departmental objectives.
Qualifications :
- Bachelors degree or equivalent qualification.
- Strong command of English; additional languages are a plus.
- Proficiency in communication and computer skills.
- This role is only open for UAE nationals.
Remote Work :
No
Employment Type :
Fulltime
Key Skills Anti Money Laundering,Machine Shop,B2C,Account Management,Bus Driving,Administration Support
Experience: years
Vacancy: 1
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