Job Description
A long-established and trusted global brokerage firm is seeking a strategic and hands-on Trading Operations Manager to oversee all trading-related operations within a dynamic Forex and CFD environment. With over 30 years of industry presence this firm has built a solid reputation for transparency innovation and client success offering a broad range of CFD products including forex commodities indices and more.
Location : Hybrid Dubai UAE
Responsibilities:
As a Trading Operations Manager this role requires a deep understanding of trading platforms market mechanics and client servicing. Youll play a key role in optimizing processes ensuring risk and regulatory alignment and supporting business growth across regions.
Operational Oversight
- Oversee daily trading platform operations (e.g. MT4/MT5) ensuring uptime performance and accuracy.
- Coordinate with IT risk and support teams to maintain operational integrity and promptly resolve platform issues.
- Monitor key trading metrics such as execution quality latency slippage and system stability.
Platform & Product Management
- Collaborate with liquidity providers platform vendors and internal tech teams to enhance product offerings and trading tools.
- Support the onboarding of new instruments and platform features.
- Execute the operational side of trading campaigns new launches and localized product updates.
Risk & Compliance
- Ensure all processes align with regulatory legal and internal compliance standards.
- Implement controls to manage operational risks around order routing execution and pricing.
- Serve as the operational lead for audits inspections and compliance-related matters.
Data & Performance Insights
- Analyze trading data to identify inefficiencies and optimize processes.
- Collaborate with analytics retention and marketing teams to generate insights for trading behavior and campaign impact.
Team & Cross-Functional Collaboration
- Lead and mentor a small team of trading operations staff fostering a high-performance client-centric culture.
- Work closely with departments such as Sales Marketing Customer Support Risk and IT to ensure smooth delivery of trading services.
Requirements:
Must-Have
- 46 years of experience in trading operations middle office or platform management within the FX/CFD industry.
- Solid understanding of MT4/MT5 platforms and experience with copy trading systems or similar tools.
- Strong knowledge of the trade lifecycle execution workflows and post-trade operations.
- Analytical mindset with comfort interpreting trading performance and user behavior data.
- Experience working in a global or multi-regional team environment.
Nice-to-Have
- Previous leadership or mentoring experience.
- Familiarity with CRMs risk systems and ticketing tools (e.g. JIRA Zendesk).
Education & Certifications
- Bachelors degree in Finance Economics Business or a related discipline.
- Professional certifications such as IMC CFA or ACI are a plus .
- Fluent in English; additional language skills are an advantage.
Whats in it for you
Our client offers an exciting challenging role in a collaborative dynamic environment. The right person will find many career growth opportunities in their company whether you want to advance your technical skills or aspire to leadership in the future.
Key Skills Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management
Employment Type : Full Time
Experience: years
Vacancy: 1