Training and Rider Hiring Manager - Fleet Operations

Training and Rider Hiring Manager - Fleet Operations Job Snapshot

Role: Training and Rider Hiring Manager – Location: Doha, Qatar – Industry: Logistics and Supply Chain – Function: Training and Development – Experience: Proven experience as a Trainer and in delivering successful training programmes; years not specified – Job Type: Full Time – Work Arrangement: On-site

Position Overview talabat is looking for an experienced training professional to lead rider training and hiring activities in Doha, Qatar. In this role, you will manage the training team, identify development needs and design practical learning programmes that help employees and riders build the skills required for their responsibilities. You will also oversee rider hiring activities and support fleet planning through a monthly supply model. The position combines training management, team leadership, recruitment coordination and performance evaluation. You will work closely with trainers, line managers and the hiring team to ensure that training programmes are effective and rider recruitment supports operational requirements. The ideal candidate has a proven record in training delivery, strong communication and leadership skills, and the ability to organize multiple activities while maintaining accurate training records.

Job Details

• Country: Qatar
• City: Doha
• Industry: Logistics and Supply Chain
• Function: Training and Development
• Salary: Not disclosed
• Gender: No Preference
• Candidate Nationality: Not specified
• Job Type: Full Time
• Work Arrangement: On-site

What 's on Your Plate

Training Strategy and Needs Assessment

• Lead the training team and coordinate training activities.
• Identify current and future training requirements across relevant roles.
• Conduct training needs assessments using job analysis and career development paths.
• Review annual performance appraisals to identify skills and knowledge gaps.
• Consult trainers and line managers to understand employee development requirements.
• Develop overall training plans based on identified business and individual needs.
• Prepare individualized development plans where appropriate.
• Align training activities with operational requirements and expected learning outcomes.

Training Programme Development and Delivery

• Design and implement training programmes that address identified development needs.
• Use a range of training methods to support different learning requirements.
• Organize mentoring and coaching activities.
• Coordinate practical on-the-job training.
• Deliver or arrange e-learning programmes, workshops and simulations.
• Conduct induction and orientation sessions for new hires.
• Ensure training materials and activities are relevant to the intended audience.
• Adjust training approaches according to participant needs and programme objectives.
• Provide opportunities for ongoing skills and knowledge development.

Training Evaluation and Reporting

• Monitor the effectiveness of training programmes.
• Evaluate training outcomes at regular intervals.
• Assess the success of learning and development activities.
• Review the return on investment of training programmes.
• Prepare reports on training performance and results.
• Identify areas where training content or delivery methods require improvement.Address specific training challenges and adapt programmes when necessary.
• Maintain accurate training records and supporting documentation.

Training Budget and Continuous Improvement

• Manage the training budget efficiently.
• Plan training activities with consideration for available resources.
• Review training requirements and priorities to support effective budget use.
• Keep up to date with training trends and developments.
• Apply relevant training practices to improve programme quality.
• Explore appropriate learning methods that support employee development.
• Encourage continuous improvement within the training function.

Rider Hiring and Fleet Supply Planning

• Lead the rider hiring team and oversee recruitment activities.
• Coordinate the hiring process to support an adequate and reliable rider fleet.
• Develop and maintain a monthly rider supply model.
• Use the supply model to support fleet management and recruitment planning.
• Review rider supply requirements with the hiring team.
• Support alignment between hiring activities and operational fleet needs.
• Monitor the execution of assigned hiring activities.
• Guide the team in maintaining consistent recruitment procedures.

Hiring Team Training and Support

• Train hiring team members to conduct brief interviews with prospective riders.
• Guide the team on evaluating basic rider skills during the hiring process.
• Support consistent assessment practices.
• Provide guidance to team members on interview and assessment procedures.Identify development needs within the hiring team.
• Encourage clear communication and effective coordination throughout the recruitment process.

What Did We Order

• Professional Experience - Proven work experience as a Trainer.
• Demonstrated success in designing and executing training programmes.
• Experience applying different training and development methods.
• Ability to identify training needs and develop appropriate learning plans.
• Practical understanding of training evaluation and reporting.
• Ability to guide and coordinate team activities.

Training and Development Skills

• Familiarity with traditional and modern training methods.
• Experience with mentoring and coaching.
• Knowledge of on-the-job training approaches.
• Familiarity with e-learning, workshops and simulations.
• Ability to conduct induction and orientation sessions.
• Strong training planning and programme development capabilities.
• Ability to assess training effectiveness and recommend improvements.

Leadership and Communication

• Excellent communication skills.
• Strong leadership and team coordination abilities.
• Ability to work effectively with trainers, line managers and hiring teams.
• Confidence providing guidance and feedback to team members.
• Ability to communicate training requirements clearly.
• Strong interpersonal skills.

Planning and Analytical Skills

• Ability to plan and organize multiple activities.
• Effective time management and prioritization skills.
• Strong writing skills for preparing reports and training manuals.
• Good record-keeping abilities.
• Good analytical skills.
• Good database skills.
• Ability to review training information and prepare structured reports.
• Attention to detail when maintaining training and hiring records.

Language Skills

• Arabic language skills are an advantage.
• Hindi or Urdu language skills are an advantage.

About talabat

talabat is a food and grocery delivery platform operating across the Middle East and North Africa. The company connects customers with restaurants and local businesses through technology-supported delivery services. Its operations depend on effective coordination between employees, delivery riders and business partners. talabat is part of the Delivery Hero Group, an international local delivery platform headquartered in Berlin, Germany. Delivery Hero operates in approximately 65 countries worldwide and has been listed on the Frankfurt Stock Exchange since 2017. The company is also part of the MDAX stock market index.

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