Travel Consultant

Consultancy Full Time Dubai, United Arab Emirates

Job Description

Key Responsibilities

1.Client Relationship Management:

• Understand and anticipate members' needs and travelpreferences to provide personalized travel recommendations and solutions.
• Prepare offers based on client requests and expectations,considering product options, service levels, and budget constraints.
• Proactively suggest tailor-made travel ideas based onclients' profiles, lifestyles, and previous booking history.

2.Travel Planning and Booking:

• Organize members' business and leisure trips, includingbooking airline tickets, hotels worldwide, holiday packages, and other travelservices as required.
• Keep members informed of essential travel information suchas travel times, transportation options, connections, and schedule changes.
• Handle all administrative procedures related to members'trips, including visas, international driving licenses, passport validity andrenewal, and other necessary documents.

3.Vendor Negotiation and Relationship Management:

• Negotiate services, deals, and offers with local andinternational vendors, ensuring compliance with service level agreements andcontracted pricing.
• Develop strong working relationships with vendors to securecompetitive rates and enhance service quality.

4.Sales and Business Development:

• Create a database of potential clients, including corporateand individual travelers, and establish leads through proactive communicationand networking.
• Conduct sales calls to corporate clients, including existingaccounts, potential leads, and prospects, to promote our services and securebookings.
• Take all necessary measures to meet monthly sales targetsand contribute to the overall growth and success of the business.

5.Team Collaboration and Support:

• Develop strong internal working relationships with all teammembers, fostering collaboration and cooperation.
• Identify opportunities for savings and service enhancements,implementing best practices to ensure smooth operations and exceptionalcustomer service.
• Provide continuous support to clients, even outside workinghours, especially during emergency situations.

6.Administrative Duties and Miscellaneous Tasks:

• Work with transparency, good faith, and cooperation with thehead office team from all departments.
• Commit to undertaking any task necessary for the smoothfunctioning of daily operations, as directed by management.
• Perform any other duties deemed necessary by management tosupport the overall objectives of the company.

Qualifications

• Bachelor's degree in Hospitality Management, Tourism,Business Administration, or related field.
• Proven experience as a travel consultant or in a similarrole within the travel industry.
• Strong understanding of travel booking systems, reservationprocedures, and travel regulations.
• Excellent communication, negotiation, and interpersonalskills.
• Ability to work independently and as part of a team in afast-paced, customer-focused environment.
• Proficiency in MS Office and travel booking software.
• Commitment to providing exceptional customer service andensuring client satisfaction.

Skills

Notes

Grow Your Career

We provide opportunities for professional growth.

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Join a supportive and collaborative environment.

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