Role : Unit Coordinator
Role Purpose: To Enhance support function to frontline Staff’s by timely & error free processing of DSU Asset finance by abiding ADIB Policies & Procedures.
To meet the KPI of as defined by Management on Asset file processing for CRM Approvals/RFO/Card center Disbursements To ensure all the applications are entered into the system are error free and as per policy. To ensure cases are proposed under ADIB Product, Policy & Procedures, due diligence and banks Dos & Don’ts polices. To communicate with the frontline if the proposal violates the Policy and resolve the discrepancy. To re‑submit the rejected cases to relevant dept ensuring the rejection reasons are fully covered. Maintain defined MIS as per business requirements Adhoc requests as per business requirement Identify and close process gaps to improve efficiency to ensure seamless customer experience. Adhere to ADIB policy/procedure. To attend assigned training for self-development
Broad knowledge of Retail Banking products & services Business Communication Skills MS Office Good Knowledge of UAE banking practices, regulations & risks. Computer skills, typing Skills, Management Information skill, Ability for mature handling of stakeholder and internal customer relationships.
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