Description
Role : Unit Coordinator
Role Purpose:
To Enhance support function to frontline Staffs by timely & error free processing of DSU Asset finance by abiding ADIB
Policies & Procedures.
Key Accountabilities of the role
To meet the KPI of as defined by Management on Asset file processing for CRM Approvals/RFO/Card center Disbursements To ensure all the applications are entered into the system are error free and as per policy. To ensure cases are proposed under ADIB Product Policy & Procedures due diligence and banks Dos & Donts polices. To communicate with the frontline if the proposal violates the Policy and resolve the discrepancy. To re-submit the rejected cases to relevant dept ensuring the rejection reasons are fully covered. Maintain defined MIS as per business requirements Adhoc requests as per business requirement Identify and close process gaps to improve efficiency to ensure seamless customer experience. Adhere to ADIB policy/procedure. To attend assigned training for self-development
Specialist Skills / Technical Knowledge Required for this role:
Broad knowledge of Retail Banking products & services Business Communication Skills MS Office Good Knowledge of UAE banking practices regulations & risks. Computer skills typing Skills Management Information skill Ability for mature handling of stakeholder and internal customer relationships.
Required Experience:
IC
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