Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Platforms and Data Services team.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview:
Citi is seeking an experienced Pricing & Billing Product Manager to lead end-to-end pricing strategy and billing platform management across Middle east and Africa / MEA markets, based in Dubai. Sitting within MEA Platforms and Data Services Team, this role combines commercial pricing ownership with product management of Citi's Global Billing System, making it a rare opportunity to influence both revenue performance and client experience across a network spanning 25+ countries. If you are a commercially sharp product professional with deep transaction banking expertise and the ability to operate across sales, product, and operations, this role offers significant scope and visibility.
What you’ll do:
Lead comprehensive pricing strategies for cash management and commercial card deals, RFPs, rebids, and client pricing queries across MEA markets.
- Analyse portfolio pricing trends, wins, and losses to refine regional pricing strategies that minimize price compression and maximize wallet penetration.
- Design and execute client repricing programmes, managing the full cycle from cluster and global strategy through to client communications, negotiations, and implementation.
- Partner with Solution Sales Specialists, Sector Heads, and senior management to develop and present client value propositions and secure pricing approvals.
- Lead the rollout and governance of Citi's Global Billing System across non-GBS countries, coordinating with Technology, Operations, and Finance to deliver a consistent billing experience to clients.
- Manage a portfolio of billing improvement projects to enhance client access to pricing and billing information and drive standardisation across the MEA network.
- Drive Pricing-to-Billing process simplification initiatives in partnership with billing operations, reducing revenue leakage and improving end-to-end efficiency.
- Conduct client portfolio analyses to identify underutilisation of Citi services, translating findings into targeted growth and repricing recommendations for senior management.
- Maintain and enhance cash pricing models and databases in collaboration with Product and Sales teams to ensure accuracy and commercial relevance.
- Produce reports, P&L analyses, and executive presentations to communicate pricing performance, billing progress, and strategic recommendations to senior stakeholders.
What we’ll need from you:
- Demonstrated experience in a pricing, product management, or market management role within transaction banking, with direct exposure to Cash Management and Commercial Cards.
- Strong analytical capability with advanced Excel skills, including financial modelling, P&L analysis, and the ability to derive actionable insights from complex datasets.
- Ability to lead pricing discussions and commercial negotiations with senior internal and external stakeholders across multiple markets.
- Experience coordinating cross-functional teams spanning Sales, Implementations, Billing, and Operations to deliver against shared commercial objectives.
- Clear and compelling communicator with the ability to produce client‑facing presentations and executive‑level materials to a high standard.
- Proven ability to manage multiple priorities simultaneously in a fast‑paced, deadline‑driven environment with client‑dictated timelines.
- Experience with data visualisation tools such as Tableau, or a background in data science, statistics, or a technical discipline that strengthens analytical output.
- Familiarity with project management principles and software development concepts, enabling effective collaboration with technology and operations teams.
- Knowledge of additional Transactional Banking product areas including Receivables, Liquidity, Channels, or Trade.
- Experience working with technical documents, data standards, and electronic billing formats across multi‑country environments.
- Proficiency in a language in addition to English, supporting engagement with cluster and country teams across EMEA.
- Bachelor's degree or equivalent university qualification.
What we can offer you:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best‑in‑class benefits they need to be well, live well and save well.
At Citi, you will join a high‑performing team operating at the intersection of commercial strategy and product delivery, where your decisions directly influence revenue outcomes and the client experience across one of the world's leading transaction banking networks. Based in Dubai, this role places you at the heart of Citi's MEA growth agenda with genuine ownership and cross‑border impact.
- Hybrid working model with 3 days in the office and 2 days working remotely, providing flexibility alongside meaningful in‑person collaboration.
- Exposure to senior leadership and strategic decision‑making across a global organisation, with the opportunity to advise on high‑priority growth and product initiatives.
- Access to Citi's learning and development programmes to build expertise across pricing strategy, transaction banking, and product management.
- The opportunity to lead high‑visibility projects with measurable commercial impact across 50+ countries in the MEA region.
- A performance‑driven environment where results are recognised and career progression is actively supported.
- Competitive localised benefits package based in Dubai, designed to support your financial wellbeing and long‑term career at Citi.
Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Job Family Group:
Product Management and Development
Job Family:
Product Development
Time Type:
Full time
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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