About Addmind
Addmind is a privately owned hospitality group and the leading food and beverage management and concept creation company in the Middle East, with a growing international portfolio of restaurants, bars and lounges, beach clubs, nightlife venues, and hotels.
About Addmind
Addmind is a privately owned hospitality group and the leading food and beverage management and concept creation company in the Middle East, with a growing international portfolio of restaurants, bars and lounges, beach clubs, nightlife venues, and hotels.
We are seeking a friendly, attentive, and professional VIP Waiter to join our growing Ushuaia team in Dubai. The ideal candidate will deliver an excellent guest experience by providing efficient, high-quality food and beverage service. This position requires strong product knowledge, a positive attitude, and the ability to thrive in a fast-paced, high-energy beach club environment.
Position Type: Seasonal
Key Responsibilities VIP Client Acquisition & Business Development
- Proactively identify, approach, and onboard new VIP clients and groups.
- Build and maintain a strong personal network of VIP guests, promoters, and industry contacts.
- Generate new business leads through networking, referrals, social events, and market presence.
- Meet and exceed individual booking and revenue targets set by management.
Guest Relationship Management
- Build long-term relationships with VIP clients to encourage repeat visits and loyalty.
- Act as the primary point of contact for VIP guests before, during, and after their visit.
- Understand and anticipate client preferences to deliver a tailored, high-touch experience.
- Handle client requests, special occasions, and last-minute changes with discretion and professionalism.
Event & Table Sales
- Drive table reservations, bottle service sales, and event packages to VIP clients.
- Promote upcoming events, artist line-ups, and experiences to the VIP client base.
- Negotiate and coordinate special arrangements, packages, and group bookings.
- Work closely with the marketing and events team to align outreach with promotional calendars.
Networking & Market Representation
- Represent the venue at industry events, partner venues, and social occasions to expand the client network.
- Build relationships with hotels, concierges, promoters, and other referral partners across Dubai.
- Stay current on competitor venues, market trends, and the broader VIP nightlife landscape.
- Act as a brand ambassador for Addmind and Ushuaia Dubai Harbour Experience at all times.
Reporting & Client Documentation
- Maintain an accurate, up-to-date VIP client database, including preferences and booking history.
- Track leads, conversions, and revenue generated against personal and team targets.
- Provide regular reports to management on business development activity and pipeline.
- Report market feedback, client insights, and competitor activity to inform strategy.
Administrative & Financial Support
- Coordinate bookings, deposits, and billing arrangements in line with company procedures.
- Liaise with floor and table service teams to ensure VIP client expectations are met on-site.
- Support shift handovers, briefings, and administrative tasks related to VIP accounts.
- Manage guest-related data entry and reservation notes accurately.
Requirements
- High school diploma or equivalent; a degree in hospitality, business, or marketing is an advantage.
- Minimum 2-3 years of experience in VIP relations, business development, or sales within nightlife, F&B, or premium hospitality venues.
- Established network of VIP clients and industry contacts within Dubai is highly desirable.
- Proven track record of meeting sales or booking targets.
- Excellent communication, negotiation, and interpersonal skills, with a polished and professional presentation.
- Strong commercial instinct and a proactive, results-driven attitude.
- Ability to work under pressure in a fast-paced, high-energy, and high-volume environment.
- Flexibility to work evenings, weekends, and late nights in line with venue and event schedules.
- Team player with a guest-first, relationship-driven approach.
- Physical stamina to remain active for extended periods and manage a demanding pace during events.
What We Offer
- Opportunity to work with one of the region's leading hospitality and lifestyle groups.
- Dynamic, collaborative, and multicultural work environment.
- Exposure to a high-energy beach club environment and vibrant guest experiences.
- Career growth and professional development opportunities.