Vmware operations & support engineer (india)

As a VMware Operations & Support Engineer, you will be responsible for the day‐to‐day administration, support, maintenance, and optimisation of enterprise virtualisation platforms. You will ensure the availability, performance, security, and compliance of VMware infrastructure, supporting mission‐critical business applications across production, DR, and UAT environments.

What You'll Do and How You'll Succeed

VMware Infrastructure Operations

Administer and support VMware v Sphere, ESXi, and v Center environments. Manage VMware clusters, HA, DRS, v Motion, and Storage v Motion. Perform VM provisioning, decommissioning, and lifecycle management. Monitor and optimise platform performance and capacity. Conduct routine health checks and preventive maintenance.

VMware Cloud Foundation (VCF)

Operate and support VMware Cloud Foundation environments. Manage SDDC‐Manager, Management Domain, and Workload Domains. Perform lifecycle management including patching, upgrades, and compliance remediation. Troubleshoot issues across compute, storage, and network layers.

Storage & Hyperconverged Infrastructure

Support Dell Vx Rail and v SAN environments. Manage storage capacity, performance, and availability. Coordinate hardware maintenance and firmware upgrades. Work with vendors for incident resolution and hardware replacement.

Incident & Problem Management

Provide L2/L3 support for virtualisation incidents. Troubleshoot ESXi hosts, v Center, VM performance, and infrastructure issues. Perform root cause analysis and implement permanent fixes. Participate in major incident and disaster recovery activities.

Security & Compliance

Ensure compliance with security standards and cyber hygiene requirements. Support vulnerability remediation and security patching. Maintain RBAC permissions and privileged access controls. Support audit requests and compliance reviews.

Automation & Monitoring

Develop and maintain automation scripts using Power CLI and Power Shell. Support monitoring platforms such as VMware Aria Operations. Automate operational tasks to improve efficiency. Create and maintain dashboards and reports.

Documentation & Governance

Develop and maintain SOPs, runbooks, and technical documentation. Maintain CMDB and infrastructure documentation. Support change, release, and configuration management processes.

We'd Love to Hear From You If...

Experience

You have 5+ years of VMware infrastructure operations experience. You have strong hands‐on experience with VMware ESXi 7.x/8.x, v Center, v Sphere HA, DRS, v Motion, and HCX Migration. You have experience supporting Dell Vx Rail or equivalent HCI platforms. You have worked in enterprise or financial‐services environments. You are familiar with ITIL‐based operational processes.

Technical Expertise

You are proficient in VMware Cloud Foundation (VCF). You have experience with Power CLI/Power Shell automation. You are skilled in troubleshooting site systems, VM performance, and infrastructure issues. You understand endpoint security, vulnerability management, and compliance. You have knowledge of enterprise storage and networking concepts. You have experience with Service Now and monitoring platforms.

Ways of Working

You demonstrate strong analytical and troubleshooting skills. You communicate effectively and document thoroughly. You collaborate across teams and manage stakeholders confidently. You work independently, prioritise demands, and deliver high‐quality outcomes.

Preferred Qualifications

You have experience with VMware NSX‐T/NSX, VMware Aria Operations, VMware SRM, or Dell Power Flex. You hold VMware or related certifications. You have exposure to hybrid environments and large‐scale technology transformation.

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Who We Are

Thakral One is a consulting and technology services company headquartered in Singapore, with a pan-Asian presence. We focus primarily around technology-driven consulting, adoption of value-added bespoke solutions, enabling enhanced decision support through data analytics, and embracing possibilities in the cloud. We are heavily inclined towards building capabilities collaboratively with clients and believe strongly in improving grounded and practical outcomes.

This approach is possible through our partnership with leading global technology providers and internal R& D teams. Our clients come from Financial Services, Banking, Telco, Government, Healthcare, and Consumer-oriented organisations.