Industry Information Technology and Services
Job Title – VSAT L2 Engineer / Satellite Communication Specialist Company – TCS (MEA) Location – Doha, Qatar Job type – Full time
About Us:
Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit and follow TCS news at @TCS_News.
Job Description:
- 1. Advanced Troubleshooting & Fault Isolation Perform deep analysis of: VSAT link failures and instability Low SNR / high BER issues Hub-to-remote communication failures Network congestion impacting satellite links Identify root causes: Alignment issues RF interference Hardware faults (modem, antenna, RF chain) Weather-related impairments
- 2. Incident Resolution & Service Restoration Own and resolve P1/P2 incidents escalated from L1Drive service restoration within MTTR targets Coordinate with: Field engineers for antenna alignment Hub/NOC teams for configuration changes Vendors/OEMs
- 3. RF & Satellite Analysis Analyze: Link budget parameters Carrier performance Uplink/downlink issues Troubleshoot: Rain fade / atmospheric interference Power level imbalance Frequency/interference issues
- 4. Root Cause Analysis (RCA) Perform RCA for: Chronic link failures Repeated VSAT downtime Provide: Corrective actions Preventive measures (CAPA)
- 5. Change & Maintenance Support Support: VSAT installations and migrations Hub upgrades and configurations Frequency/power adjustments Perform: Pre-checks and post-validation Risk and impact analysis
- 6. Vendor & Field Coordination Coordinate with: OEMs (Hughes, Gilat, i Direct, etc.) Field service teams Satellite service providers Manage TAC/vendor escalations
- 7. Performance Optimization Monitor and improve: Link stability Throughput Uptime Identify and fix: Congestion issues RF inefficiencies
- 8. L1 Support & Governance Provide technical guidance to L1 team Validate escalations and improve troubleshooting quality Enhance SOPs and knowledge base
- 9. Reporting & Governance Prepare: RCA reports Performance reports Incident analysis Participate in: Problem management reviews Service improvement initiatives
Required Technical Skills
Strong knowledge of: VSAT systems (Hub, Remote, Satellite link) RF concepts (SNR, BER, Eb/N0, power levels) Satellite communication principles Understanding of: IP networking and routing basics Hands-on experience with: VSAT platforms (Hughes, i Direct, Gilat) Monitoring tools and diagnostics.
Application Deadline: 20-Sep-2026 Privacy Note:
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