Role Overview
As a customer service representative specializing in the repair of watches and clocks, your responsibilities will revolve around providing exceptional service and technical expertise in repairing timepieces. Here’s what you’ll be doing:
Responsibilities
- Conducting proficient and technical repairs on watches and clocks.
- Meeting set service targets effectively.
- Providing accurate technical assessments regarding the authenticity and repairability of watches.
- Ensuring quality control checks are verified and monitored.
- Consolidating technical issues for efficient resolution.
- Managing and following up on technical documentation.
Required Skills
- Enhancing product sales through effective after-sales service to generate service revenue.
- Confidence and ability to collaborate as a team player.
- Proficiency in managing complexity and handling intricate tasks.
- Exceptional attention to detail.
Qualifications
- High school diploma.
- 3-4 years of experience in a watch service technician role.
Attributes Equipping You for the Role
- Dedication to delighting customers through outstanding service.
- Capability in managing complex situations.
- Proactive approach and initiative-taking.
- Strong drive for achieving results.
#J-18808-Ljbffr
This listing is sourced from a third-party job board. Applying will redirect you to the original posting.