Role Overview
Proso AI is looking for a Windows & Intune Administrator to support and maintain our Windows server and endpoint infrastructure. The role will primarily focus on Windows patch management, endpoint administration, Microsoft Intune, infrastructure troubleshooting, and remediation .
The ideal candidate should have strong hands-on experience managing Windows environments and endpoints, with a good understanding of security updates, patch deployment, troubleshooting, and endpoint security.
Key Responsibilities
- Manage and maintain Windows Server and Windows endpoint infrastructure .
- Perform Windows patch management and security updates using Microsoft Intune.
- Configure, administer, monitor, and troubleshoot endpoints through Microsoft Intune .
- Deploy and manage security patches, updates, applications, and endpoint configurations.
- Identify infrastructure-related issues, vulnerabilities, and configuration gaps.
- Perform timely remediation and troubleshooting of infrastructure and endpoint issues.
- Support day-to-day infrastructure maintenance and operational activities.
- Work closely with infrastructure and security teams to resolve technical issues.
- Monitor endpoint health, compliance, and security posture.
- Maintain appropriate documentation for configurations, troubleshooting, and remediation activities.
- Follow organizational security and infrastructure management standards.
Mandatory Skills
- 8+ years of experience in Windows Server and endpoint administration (Wintel) .
- Good experience with Microsoft Intune for endpoint management and patch deployment.
- Strong understanding of Windows patch management and troubleshooting .
- Experience diagnosing and remediating infrastructure and endpoint-related issues.
- Good understanding of Windows operating systems, configurations, and administration.
Good-to-Have Skills
- Experience with Microsoft Entra ID .
- Knowledge of networking and infrastructure troubleshooting.
- Experience with Microsoft Defender and endpoint security .
- Basic experience supporting Mac endpoints .
- Understanding of endpoint compliance and security management.
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