Word Processing / Project Service Center Specialist

Position Overview:

We are seeking a detail-oriented Word Processing / Project Service Center Specialist to provide advanced document production and word processing support to legal and administrative teams. The ideal candidate will have at least five years of administrative, word processing, or related technical experience, with advanced Microsoft Office skills and the ability to manage complex documents in a fast-paced professional environment.

Key Responsibilities:

• Create, revise, format, and proofread complex legal and business documents in accordance with established standards.
• Use Microsoft Office 365 applications, including Word, Excel, PowerPoint, Visio, and Outlook.
• Perform advanced document formatting, including tables of authorities, tables of contents, cross-references, bookmarks, track changes, mail merges, and redline/blackline comparisons.
• Convert documents between applications, clean up formatting, apply styles, and manage numbering systems.
• Troubleshoot corrupted documents, formatting problems, and other file-related issues.
• Perform transcription using audio recordings or specialized software such as BigHand.
• Create hyperlinks within PDF tables of contents and prepare electronic closing binders.
• Provide administrative support, including time entry, copying, printing, and messenger services as needed.
• Support legal and non-legal staff while maintaining high standards of accuracy, confidentiality, and customer service.

Required Qualifications:

• High school diploma or equivalent.
• Minimum of five years of experience in word processing, administrative support, or related technical work.
• Advanced proficiency in Microsoft Word and Excel, with strong PowerPoint skills.
• Familiarity with Microsoft Visio, Outlook, and document conversion software.
• Knowledge of advanced formatting, proofreading, OCR conversion, and PDF editing.
• Ability to learn specialized applications, including Best Authority, DocXTools, Nuance, and document numbering systems.
• Excellent written and verbal communication skills.
• Strong organizational skills, attention to detail, and customer service abilities.

Key Competencies:

• Ability to maintain confidentiality and exercise sound judgment.
• Strong analytical and problem-solving skills.
• Ability to multitask, prioritize assignments, and meet tight deadlines.
• Ability to work independently and collaboratively.
• Flexibility to adjust working hours based on business needs.
• Willingness to learn new software and adapt to changing requirements.
• Commitment to accuracy, thoroughness, and professional service.

Benefits:

Benefits are subject to full-time employee eligibility requirements and may include:

• Health Coverage: Medical and prescription coverage, including an eligible high-deductible health plan with an employer HSA contribution.
• Insurance: Employer-paid basic life, AD&D, short-term disability, and long-term disability coverage.
• Additional Coverage: Dental, vision, supplemental health insurance, and flexible spending accounts.
• Retirement: 401(k) plan with pre-tax, Roth, and after-tax contribution options.
• Paid Time Off: PTO, paid holidays, and applicable leave programs.
• Employee Support: Employee assistance and behavioral health services.
• Additional Perks: Backup child and elder care, academic support, pet care assistance, college savings plan, and employee discounts.
• Bonus: Eligibility for a discretionary bonus.