YourLiebherrCareer Service Engineer & Aftersales Coordinator

Responsibilities

Field Service & Site Operations

• Execute erection commissioning and troubleshooting concrete batching plants and related equipment

• Perform diagnostics across mechanical electrical hydraulic and control systems

• Support planned maintenance breakdown interventions and plant upgrades

• Supervise plant modifications retrofits and technical site works

• Provide operator and maintenance training on-site

Aftersales Coordination & Technical Interface

• Coordinate technical aftersales cases with factories and internal stakeholders

• Follow up on warranty topics technical escalations and service actions

• Support spare parts identification and service offer preparation

• Maintain structured tracking of open service cases

• Support customers with equipment optimization and lifecycle topics

Automation Electrical & Control Systems

• Work with PLC-based control systems HMIs and plant automation

• Read and interpret electrical schematics and control logic

• Support diagnostics and minor control modifications

• Assist with electrical panel verification and troubleshooting

• Interface with factory automation teams when required

Customer & Dealer Engagement

• Engage directly with customers on technical and after-sales matters

• Support dealers with technical guidance and escalation coordination

• Participate in customer meetings when technical alignment is required

• Strengthen customer confidence in Liebherr service capabilities

Internal Coordination & Continuous Improvement

• Work closely with the Division Head to support aftersales process improvements

• Share structured field feedback to support product and service enhancements

• Ensure compliance with reporting company policies and HSE standards

• Balance field assignments and office coordination responsibilities

Competencies

• Diploma or bachelors degree in mechanical Electrical Mechatronics Control Engineering or related engineering/technical discipline
• 58 years of hands-on experience in industrial plants construction equipment or heavy equipment service
• Experience with concrete batching plants or similar process equipment is an advantage
• Strong electrical and automation troubleshooting competence is required
• English written/ spoken fluently
• Willing to work overtime as well as on weekends or on call duty
• Basic knowledge of MS-Office
• Team Player

Our Offer

• Opportunity to work with an industry leading manufacturer

• Dynamic hybrid regional role

• Competitive salary and benefits

• Ongoing technical training and development

• Exposure to advanced concrete technology and automation systems

Start Date: immediately

Please note ONLY shortlisted candidates will be contacted

Have we awoken your interest Then we look forward to receiving your online application.

Liebherr - One Passion. Many Opportunities.

Location

Liebherr Middle East FZE.

Plot No. 10508 P.O. Box: 2540

Dubai

United Arab Emirates (AE)

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1