Serco in Abu Dhabi Airport seeks a Customer Experience Team Leader to guide a 24/7 shift team, coordinating with clients and service partners. The role requires deploying staff, maintaining service standards, and driving performance through coaching and briefing sessions.
The successful candidate will lead by example, ensure compliance with safety and security procedures, and manage shift handovers while reporting to CX Senior Team Leaders. This role is on-site in Abu Dhabi.
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