Associate - Back Office Operations (Emirati Talent)

ADSS is a successful retail and institutional brokerage based in Abu Dhabi. The company is currently undergoing a multi-year transformation to become a fast growing, purpose-led, data-driven enterprise that delivers market-leading personalized content, propositions and experiences to traders. To reinforce client-centricity the company structure, technology and operations are being redesigned alongside the crafting of a high-performance culture underpinned by The ADSS Way. The objective is for ADSS to become a dynamic and innovative, trusted market leader as measured by feedback from clients, talent, shareholders and competitors.

The Associate Back Office Operations is responsible for executing day‑to‑day back‑office operational tasks to support trading activity, client transactions, and operational workflows.

The role focuses on accurate transaction processing, timely updates to internal systems, and adherence to documented procedures. The Associate operates under supervision and supports Senior Associates and Managers in ensuring efficient and controlled back‑office operations.

Key Responsibilities and Accountabilities Operational Processing & Support

• Execute routine back‑office activities including:
• Client funding and withdrawals
• Payments and internal transfers
• Trade confirmations and settlements
• Updating and maintaining transaction records in internal systems
• Ensure transactions are processed accurately and within agreed timelines.

Workflow Monitoring & Issue Handling

• Monitor assigned workflows (deposits, withdrawals, settlements) and identify processing issues or discrepancies.
• Investigate routine operational issues and elevate complex or unresolved items to Senior Associates or Managers.
• Maintain clear records of issues, actions taken, and resolutions.
• Support daily reconciliations of cash, trades, and positions under guidance.
• Assist in investigating reconciliation breaks and preparing supporting documentation.
• Ensure accurate audit trails and documentation are maintained for all processed activities.

Systems & Data Maintenance

• Maintain and update static data for clients, securities, and counterparties in line with approved procedures.
• Use back‑office systems and platforms effectively and report system issues promptly.
• Support testing and validation of system enhancements and upgrades as required.
• Adhere strictly to documented procedures, controls, and internal policies.
• Identify potential operational risks or control weaknesses and elevate appropriately.
• Support audit and review requests by providing documentation when required.
• Work closely with Senior Associates, Managers, and other team members to support operational objectives.
• Participate in training and development activities to build operational knowledge and capability.
• Demonstrate a collaborative and professional approach in all interactions.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related discipline.
• Interest in financial markets and operations is desirable.

Experience

• 1 to 3 years’ experience in Back Office / Operations, trade support, or a similar role within financial services.
• Exposure to payments, settlements, or reconciliation processes is desirable.
• Basic understanding of financial instruments and transaction processing.

Skills and Competencies

• Strong attention to detail and accuracy.
• Ability to follow procedures and work within defined controls.
• Good analytical and problem‑solving skills.
• Clear written and verbal communication skills.

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