Business Analyst (ICT Governance)

Black & Grey HR is recruiting for a Business Analyst (ICT Governance) for a leading technology solutions and services provider in Doha, Qatar. The ideal candidate will be responsible for defining and overseeing the overall ICT governance practice, including process and requirements engineering for sports venues and event-related business domains. This includes driving tournament operations planning activities to ensure event support readiness across all ICT domains.

Key responsibilities:

ICT Governance & Framework Development

• -Define, establish, and continuously improve the ICT governance framework, policies, standards, and procedures in line with organizational strategies and industry best practices.
• -Ensure governance models support sports venues, tournaments, and large-scale event operations.
• -Oversee compliance with internal governance policies, regulatory requirements, and industry standards.

Business & Requirements Engineering

• -Lead end-to-end requirements engineering, including business, functional, non-functional, and operational readiness requirements.
• -Engage with business stakeholders, venue operators, event teams, and technical domains to elicit, analyze, validate, and document requirements.
• -Ensure traceability of requirements from business objectives through solution design, delivery, and operational support.

Event & Tournament Operations Planning

• -Drive ICT tournament and event operations planning to ensure readiness across all ICT domains.
• -Coordinate with infrastructure, applications, networks, cybersecurity, service management, and vendor teams to ensure integrated readiness.
• -Support planning for key milestones such as rehearsals, test events, go-live readiness, and post-event transition activities.

Stakeholder & Domain Coordination

• -Act as a primary interface between business units, ICT teams, vendors, and external partners.
• -Facilitate governance forums, design reviews, and decision-making bodies to ensure alignment and timely issue resolution.
• -Provide clear communication, reporting, and recommendations to senior stakeholders and leadership.

Assurance, Risk & Continuous Improvement

• -Identify ICT risks, dependencies, and gaps affecting venue and event operations, and recommend mitigation actions.
• -Support ICT assurance activities, including readiness assessments, audits, and lessons learned.
• -Promote continuous improvement by capturing post-event insights and embedding them into governance and operational processes.

Requirements

• - Bachelor of Engineering, Information Technology, or Computer Science or any bachelor's degree with relevant ICT experience
• - 8+ years in a similar role with strong exposure to ICT governance, business analysis, or enterprise ICT environments
• - Proven experience supporting complex, large-scale operations such as sports venues, major events, tournaments, or mission-critical environments
• - Experience working at a senior engineer or architect level, including interaction with executive and senior stakeholders

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