Business Development Manager

Job:

Business Development Manager-Education Services, Middle East

Job Family Definition:

Business Development Managers are responsible for leading pursuit in their assigned focus areas. Collaborates with and supports Account Managers, sales, presales and channel and provides specialist expertise within the sales team. Drives proactive campaigns to build the pipeline, uses specialized knowledge and skills to prospect, qualify, negotiate and close opportunities.

Management Level Definition:

Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.

Responsibilities:

• Actively prospects within accounts to discover or cultivate solutions sales opportunities within area of technical specialty (in close cooperation with the account manager, sales, presales, and channel business.


• Manage and grow Education sales pipeline.


• Formulate and expand Education solutions to generate attach business and up sell revenue.


• Establish a professional, working, and consultative, relationship with the client, by developing a core understanding of the unique Education needs of the client within their industry.


• Work with the client up to IT management level.


• Contribute to building of the pipeline by generating leads and referrals and new customer opportunities within specialty area.


• Focus on growing Education attach business in contractual renewals for Enterprise accounts.


• Interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development.


• Build sales readiness and reduce client learning curve through effective knowledge transfer in area of specialization.


• Manage service delivery and ensure Training Credits breakage before expiry at least 85% utilization rate.

Education and Experience Required:

• University or bachelor's degree preferred. Demonstrated achievement of progressively higher quota, diversity of business customer and higher-level customer interface.


• Detailed knowledge of key customer types or customers on given products.


• Typically 3-5 years of experience in specialty sales or business development role.

Knowledge and Skills:

• In depth knowledge about product, service, solution and differentiators between own offerings and what competitor's offerings.


• Applies specialized technical product/service/ solution knowledge in working with account teams to screen and prioritize multiple leads for feasibility.


• Use knowledge in specialty, and consultative selling skills, to proactively help customers with making IT business decisions.


• Assesses solution feasibility from a technical and business perspective to determine "qualify-in"/"qualify-out" status


• Solid communication and presentation skills within IT at the manager level.


• Conceptualizes and articulates well-targeted solutions in area of specialty - product, service, solution -- from proposal to contract sign- off.


• Have enough knowledge about a product, service or solution to be able to qualify a deal.


• Negotiates profitable deals so that the company can expand opportunities based on the existing business and increase the company's footprint and revenue.


• Opportunity prospecting as related to specialty area and in expanding existing client business, in order to generate leads/referrals to account team.


• Maintain knowledge of industry trends, associated solutions, and key partner.


• Updating deal profile and forecasting accurately.


• Execute and maintain records for clients' training plan and credits utilization.


• Ability to work in teams

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