The Commercial Excellence Director is a broad, generalist role supporting commercial and business operations engine. The candidate works cross-functionally across Sales, Marketing, Finance, Supply Chain and Group Operations, moving fluidly between analytics, strategy, and execution as business priorities shift.
The role suits a strong generalist with a consulting, investment analysis, or startup operating background who can take ownership of ambiguous problems without needing a fixed brief.
Key Responsibilities
This is a broad, cross-functional role built for someone who can pick up any commercial or operational priority as it comes up, working closely across Sales, Marketing, Finance, Supply Chain and Group Operations. Areas of focus are not limited to any fixed list, but typically include:
- Leadership & Strategy Support: Support the Head of India and leadership team on key commercial initiatives, strategic projects, and business priorities. Partner closely with leadership to drive commercial excellence initiatives.
- Growth & Partnerships: Drive business development and licensing, portfolio strategy, innovative partnerships, and other growth-oriented tasks.
- Cross-Functional Coordination: Drive cross-functional projects and initiatives by coordinating and collaborating with Sales, Marketing, Finance, Supply Chain, Operations, and Technology teams.
- Execution & Operations: Lead execution of key initiatives, action items, and business improvement plans. Support the optimisation of commercial processes, systems, CRM, and reporting frameworks.
- Analytics & Performance Tracking: Analyse business performance and develop insights to support data-driven decision-making across functions. Track key commercial and sales performance metrics, identify trends, and recommend improvement opportunities.
- MIS & Reporting: Develop and own MIS reports, dashboards, and performance scorecards for leadership.
- Planning & Financial Analysis: Lead business planning, budgeting, forecasting, and performance reviews. Evaluate the effectiveness and ROI of commercial initiatives, sales programs, and marketing activities.
- Market Intelligence & Executive Support: Conduct market research, competitive analysis, and business intelligence to support strategic decisions. Prepare presentations, business cases, and recommendations for senior leadership.
Note: The scope will evolve with business needs — the right candidate is someone who can move fluidly between analysis, execution, and leadership support, rather than staying within a fixed job description.
Qualifications & Experience
- Education: Ideally MBA from a reputed business school / post-graduation preferred.
- Experience: Minimum 8 years of experience, ideally including strategy consulting or investments.
- Industry Context: Prior pharmaceutical, healthcare, or health-tech startup experience strongly preferred.
- Skills: Strong analytical and financial skills, with comfort operating across ambiguous, cross-functional problems.