Job Description:

Essential duties and responsibilities:

Gather, analyze, track and present data in an easy-to-understand manner
Examine data reports to identify and resolve errors
Produce, analyze, and distribute reports
Communicate changes in an effective and timely manner
Collaborate with stakeholders and cross-functional teams to identify, develop, and implement reporting solutions
Gather, review and analyze business data, including KPIs, financial reports and other key metrics using data analytics tools
Assist the Bank in developing best practices, frameworks and metrics needed to evaluate and improve the Bank’s operations
Maintain documentation regarding various projects, processes and operations
Identify opportunities for process improvement, utilizing business process mapping
Support the portfolio review, maintenance and prioritization review process
Write user guides, various tracking documents, data specifications, release notes, and other deliverables as needed
Acquire industry, application, and data content knowledge in the functional areas served by the department
Create and Execute queries for research, assist in decision making, and ad hoc reporting

Software requirements

Preferred:

Experience requirements

0–2-year experience with a 4-year degree
4-6 years’ experience required without a degree
Experience working with Agile, hybrid, and traditional project teams supporting IT projects
Knowledge of relational database structures and concepts
Able to access and transform data for use in reports, pulling data from various systems
Knowledge of Lean Six Sigma process improvement methodology (preferred)
Education Requirements
4-year degree preferred in the field of computer science, information systems, or related field, and 2-3 years’ work experience
Knowledge, Skills, Abilities, and Behaviors:Results driven and oriented with a keen attention to detail
Strong written and verbal communication skills
Strong interpersonal skills, with a focus on rapport-building, listening and questioning
Ability to think critically
Ability to present ideas clearly and effectively
Ability to effectively prioritize and execute work in alignment with business goals
Exceptional customer service orientation
Experience working in a team-oriented, collaborative environment
Effectively adapt to changes in the workday and environment
Enjoys writing and documenting; interested in and willing to create artifacts
Organized; keeps track of key project decisions, and changes in direction accurately and in a manner such that they can be recalled and/or found quickly
Other duties as required

Best,

Business Process Analyst

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