City Manager | UAE National only, External fulfillment MENA

City Manager | UAE National only, External fulfillment MENA

Join the External Fulfillment team a City Manager (CM). As City Manager, you will be responsible for monitoring multiple sites from operations and compliance point of view. You will work with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will identify patterns and disruptions, dive deep, scrutinize details, and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and travel to sites for launch, set up, and monitoring operations.

Responsibilities

1. Monitor operations of the assigned sites and suggest and deploy improvements
2. Identify useful data accumulated from multiple sources and take necessary actions
3. Foresee implications based on current data and trends
4. Be organized, prompt in notifying situations, problem‑solve, and prevent recurrence
5. Serve as a liaison between internal and external stakeholders, keeping in mind objectives, limits, conformance, and information privacy
6. Train and direct associates for action and conformance of norms and practices
7. Audit the sites for various operational conformances, restrictions, and norms
8. Conduct audits based on SOPs, analyze data, and propose features focusing on improving the Seller experience

Basic Qualifications

• Willingness to travel
• Excellent communication skills – written and verbal
• Exposure to ERP, operations dashboards, and tools
• Previous experience in first‑mile operations, online retail, etc.
• Strong analytical and problem‑solving skills
• Ability to multitask and manage multiple sites simultaneously with attention to detail
• Candidate must hold a valid UAE driving license
• UAE National only with a family book

Preferred Qualifications

• Engineering graduate; prior exposure to warehouse management systems is preferred

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.

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