Cluster Sales Manager - Corporate, Groups & MICE
JA Resorts & Hotels | Dubai, UAE
Cluster Portfolio: JA Ocean View Hotel & JA Hatta Fort Hotel
Strong business relationships don't happen by chance. They are built through meaningful conversations, a clear understanding of client needs, and the ability to create solutions that deliver value for everyone involved. If you enjoy opening doors, building partnerships, and converting opportunities into results, we'd love to hear from you.
At JA Resorts & Hotels, we're looking for a proactive sales professional who can grow Corporate, Groups, and MICE business across two distinctive hotel destinations. This is an opportunity to develop new business, strengthen key client relationships, and drive revenue through strategic account management and exceptional client engagement.
The Role As Cluster Sales Manager - Corporate, Groups & MICE, you will be responsible for winning profitable corporate, group, and events business across JA Ocean View Hotel and JA Hatta Fort Hotel. You'll manage assigned UAE territories and key accounts, develop strong client relationships, and convert meetings, incentives, conferences, events, and group enquiries into confirmed revenue.
What You'll Be Doing - Develop and execute prospecting plans for assigned UAE territories and named Corporate, Government, TMC, and DMC accounts.
- Identify key decision-makers, procurement teams, event planners, and industry intermediaries within your assigned markets.
- Generate new business through proactive sales calls, appointments, networking events, presentations, and site inspections.
- Grow production from existing accounts while identifying, developing, and reactivating new business opportunities.
- Develop Corporate FIT business opportunities where hotel facilities and client requirements align.
- Secure residential and day meetings, conferences, incentives, training programmes, corporate events, and group business.
- Work closely with the Leisure Sales Manager on shared opportunities and travel trade relationships.
- Qualify enquiries effectively, understanding room requirements, meeting space needs, catering expectations, budgets, timelines, and decision-making processes.
- Prepare tailored proposals in partnership with Revenue Management, Events, and Operations teams.
- Manage opportunities from enquiry through negotiation, contracting, and confirmation.
- Coordinate room blocks, event space reservations, deposits, contracts, and key milestones.
- Negotiate rates, terms, and agreements within approved commercial guidelines while ensuring profitability.
- Assess the total value of opportunities, including accommodation, meeting space, catering, and ancillary revenue.
- Provide seamless handovers of confirmed business to hotel operations teams while maintaining client relationships for future opportunities.
- Maintain accurate CRM records, sales forecasts, pipeline updates, and production reports.
- Represent JA Resorts & Hotels at networking events, trade shows, exhibitions, and industry functions.
What Success Looks Like You will be measured on:
- Corporate and group room revenue delivered against agreed targets.
- Meetings, incentives, conferences, and events revenue generation.
- Production from assigned UAE territories and named accounts.
- Pipeline value, booking pace, and conversion performance.
- Growth from new, existing, and priority accounts.
- Proposal turnaround times and forecasting accuracy.
- Quality of CRM management, reporting, and account planning.
- Repeat business and long-term client retention.
Who You Are - A motivated hospitality sales professional with experience in Corporate, Groups, and MICE sales.
- Skilled at building relationships with corporate clients, government entities, event planners, TMCs, DMCs, and agencies.
- Confident in generating new business and managing a structured sales pipeline.
- Commercially minded with strong negotiation and account management skills.
- Comfortable presenting, networking, and representing a premium hospitality brand.
- Organised, proactive, and able to manage multiple opportunities simultaneously.
- A collaborative team player who works effectively across Sales, Revenue Management, Events, Marketing, Reservations, and Operations.
What You'll Bring - Minimum 5+ years of hotel sales experience within Corporate, Groups, and MICE segments.
- Proven track record of winning new accounts and converting group and event opportunities.
- Strong knowledge of the UAE corporate, government, and events landscape.
- Established relationships with corporate buyers, TMCs, DMCs, event agencies, and relevant industry stakeholders.
- Experience managing RFPs, group contracts, room blocks, event proposals, and client negotiations.
- Excellent prospecting, presentation, proposal writing, and negotiation skills.
- Strong commercial awareness and forecasting capabilities.
- Experience using CRM systems, sales reporting tools, spreadsheets, and hotel commercial systems.
- Fluent business English; Arabic or additional relevant languages are advantageous.
- Hospitality, tourism, sales, or business qualifications preferred, with equivalent practical experience considered.
- Ability to travel between both hotels, client locations, industry events, and sales activities as required.
- UAE driving licence preferred.
The JA Personality At JA, we're fresh in our thinking, warm in our approach, and real in every interaction. We believe in building genuine relationships, working collaboratively, and delivering exceptional results through our shared commitment to Giving Our All.
Ready for Your Next Challenge? Bring your sales expertise, relationship-building skills, and commercial mindset. We'll provide the opportunity to grow business, strengthen partnerships, and contribute to the success of two of the UAE's most distinctive hotel destinations.
If you thrive on creating opportunities, building lasting client relationships, and believe in Giving Our All, your next chapter could start here.
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