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The Commercial Marketing Coordinator is responsible for coordinating the planning, execution, and optimization of Snoomart's commercial campaigns and promotional calendar. This role serves as the central link between Commercial, Marketing, Operations, Product, Content, CRM, and Finance to ensure campaigns are executed accurately, on time, and deliver strong commercial results.
The role supports category growth by coordinating promotions, digital merchandising, retail media initiatives, supplier campaigns, and campaign reporting, while continuously identifying opportunities to improve customer engagement, sales performance, and operational execution.
Commercial Campaign Planning & Execution
Coordinate execution of the Snoomart Commercial Campaign Calendar, ensuring alignment across Commercial, Marketing, Operations, Product, Content, CRM, and Finance teams. Support Category Managers and Category Executives in planning and executing supplier-funded and internally driven promotional campaigns. Coordinate campaign setup, promotional mechanics, supplier participation, campaign timelines, and launch readiness. Ensure all campaign deliverables are completed within agreed timelines and elevate risks proactively. Maintain campaign documentation, promotional calendars, execution trackers, and project plans.
Campaign Readiness & Quality Assurance
Validate campaign pricing, discounts, promotional mechanics, product assortment, and campaign content before launch. Coordinate with Inventory and Operations to ensure adequate stock availability for promotional products. Ensure campaign products are correctly categorized, searchable, and merchandised within the Snoomart platform. Verify promotional accuracy across all customer touchpoints, including app banners, landing pages, collections, and campaign listings. Coordinate campaign testing with relevant stakeholders before campaigns go live.
Cross-Functional Coordination
Act as the central coordination point between Commercial, Marketing, Operations, Product, CRM, Content, Finance, and Customer Experience teams. Coordinate campaign assets, banners, creative content, push notifications, email campaigns, and in-app communications with Marketing. Ensure all stakeholders are aligned on campaign objectives, timelines, deliverables, and execution requirements. Coordinate campaign issue resolution during live campaigns to ensure minimal customer impact.
Digital Merchandising
Coordinate homepage placements, promotional landing pages, collections, featured products, and campaign merchandising. Ensure promotional products receive optimal visibility throughout the customer journey. Work closely with Category Managers to curate campaign assortments that maximize customer engagement and sales. Support optimization of search visibility and merchandising placement for promotional products.
Commercial Performance & Analytics
Monitor campaign performance throughout campaign periods and identify underperforming campaigns requiring corrective action. Prepare regular campaign performance reports covering key commercial KPIs. Conduct post-campaign reviews and provide recommendations to improve future campaign effectiveness. Analyse sales performance, promotional uplift, customer behaviour, and campaign effectiveness. Identify commercial trends and opportunities to improve campaign performance and customer engagement.
Retail Media & AdTech
Coordinate execution of Retail Media and AdTech campaigns with Snoomart partners. Ensure sponsored campaigns are delivered according to agreed timelines and objectives. Track campaign delivery and performance against partner commitments. Support supplier reporting for retail media activities.
Market & Customer Insights
Conduct competitor benchmarking across pricing, promotions, campaign mechanics, and assortment. Monitor market trends and identify promotional opportunities. Analyse customer purchasing behaviour and seasonal trends to support commercial planning. Share market insights and recommendations with the Commercial team.
Process Improvement
Identify opportunities to improve campaign planning processes, execution efficiency, and reporting. Support development and automation of commercial trackers and campaign reporting. Recommend improvements to campaign workflows and cross-functional collaboration. Continuously seek opportunities to enhance campaign execution and customer experience.
General Commercial Support
Support the Commercial team with reporting, supplier coordination, administrative activities, and strategic initiatives. Assist Category Managers with campaign planning and execution across multiple categories. Perform additional commercial coordination activities as required.
Bachelor's degree in Business Administration, Marketing, Retail Management, Commerce, Economics, or a related field. 1-3 years of experience in Commercial Coordination, Trade Marketing, Campaign Management, Category Management Support, Marketing Coordination, Retail, E-commerce, or Q-Commerce. Experience within grocery retail, FMCG, e-commerce, marketplace, or Q-commerce environments is highly preferred. Experience supporting promotional campaigns and cross-functional project coordination. Experience working with CRM campaigns (push notifications, in-app messaging, email marketing) is advantageous.
Advanced proficiency in Microsoft Excel and Google Sheets. Experience with Power BI, Looker Studio, Tableau, or other reporting tools is an advantage. Strong analytical skills with the ability to interpret commercial data. Familiarity with online merchandising principles and digital customer journeys. Experience working with project management tools is advantageous.
Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
To radically transform how people live by leveraging technology to connect them with endless possibilities.
We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world‑class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco‑conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.
At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
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