We are looking for a Resident Engineer with hands-on experience in Dell Technologies data protection and cyber recovery solutions to support a banking-sector . The ideal candidate should have practical experience with Dell NetWorker, PowerProtect Data Manager (PPDM), and PowerProtect Cyber Recovery solutions.
Key ResponsibilitiesDeploy, configure, administer, and troubleshoot Dell NetWorker backup and recovery solutions.
Manage and support PowerProtect Data Manager (PPDM) for enterprise data protection and backup operations.
Implement, maintain, and support PowerProtect Cyber Recovery solutions.
Monitor backup jobs, investigate failures, and ensure successful backup and recovery operations.
Perform data recovery, restore testing, and troubleshooting to support business continuity.
Support data protection infrastructure and resolve technical incidents in line with customer requirements.
Maintain technical documentation and provide regular service reports.
Coordinate with the customer’s IT, infrastructure, and security teams.
Follow banking-sector security policies, access controls, and operational procedures.
Hands-on experience with Dell NetWorker, PPDM, and Cyber Recovery solutions.
Practical experience in enterprise backup, data protection, restoration, and disaster recovery.
Strong troubleshooting and incident-resolution skills.
Experience supporting enterprise customers in production environments.
Ability to work on-site at the customer’s premises in Saudi Arabia.
Experience in the banking or financial services sector is an advantage.
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