Job Description
Position Summary
We are seeking an experienced Collaboration Enablement Lead to join Intuitive's IT Digital Workplace team in Sunnyvale, CA. In this role, you will serve as a trusted advisor to our business partners, helping teams maximize productivity, communication, and collaboration through Intuitive's digital workplace ecosystem. You will partner closely with stakeholders across the organization to understand business needs, recommend collaboration solutions, drive adoption, and deliver an exceptional employee experience.
The ideal candidate is passionate about helping people work more effectively, building strong relationships, leading change, and translating business challenges into practical technology-enabled solutions. This role combines customer engagement, training, program management, and collaboration platform expertise to create a world-class digital workplace experience.
Roles & Responsibilities
- Serve as the primary point of contact for assigned business functions, building strong relationships and understanding their collaboration, communication, and productivity needs.
- Partner with stakeholders to identify challenges, recommend solutions, and optimize the use of workplace technologies including Microsoft Products, Zoom, Box, Slack, Smartsheet, Asana, and other collaboration tools.
- Lead end-user engagement activities including workshops, consultations, office hours, onboarding sessions, and training programs that drive adoption and improve the employee experience.
- Act as a trusted advisor by translating business requirements into effective collaboration strategies and recommending best practices that align with organizational goals.
- Develop user-focused communications, training materials, knowledge articles, and enablement resources that promote successful adoption of digital workplace tools.
- Gather employee feedback and platform usage insights to identify opportunities for continuous improvement and enhancement of collaboration experiences.
- Support change management initiatives associated with new collaboration capabilities, platform enhancements, and digital workplace transformations.
- Collaborate with technical teams, vendors, and business stakeholders to ensure successful implementation of collaboration solutions while maintaining a strong focus on user experience.
- Lead or support projects involving collaboration tools, employee experience improvements, process optimization, and workplace productivity initiatives.
- Foster a culture of collaboration, knowledge sharing, and continuous learning across the organization.
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