We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Director of Food & Beverage. The Director of Food & Beverage is a strategic and commercially driven senior leader responsible for the overall performance, positioning, and operational excellence of the entire Food & Beverage division across Raffles & Fairmont Doha, including all restaurants, bars, lounges, and banqueting operations. The role provides strategic and operational leadership across all F&B venues and events, ensuring distinctive luxury experiences while maximizing revenue, profitability, guest satisfaction, and long-term business growth. The Director develops and executes the overall F&B strategy in alignment with the hotels' luxury positioning and business objectives, balancing brand standards, innovation, and commercial performance while driving revenue growth, cost optimization, productivity, and sustainable profitability across all operations.
Key Responsibilities
- Define and execute the overall Food & Beverage strategy across Raffles & Fairmont Doha, covering all outlets and banqueting operations
- Lead the commercial, operational, and financial performance of the entire F&B division, driving revenue, profitability, and market positioning
- Develop budgets, forecasts, and business plans with clear ownership of revenue, GOP, costs, productivity, and guest experience KPIs
- Drive revenue optimization through strategic pricing, menu engineering, event strategies, programming, promotions, and partnerships
- Shape and evolve F&B concepts and banqueting offerings to ensure strong market positioning and compelling guest experiences
- Champion luxury service excellence, operational consistency, and continuous improvement across all F&B venues and events
- Lead, coach, and develop the F&B leadership team, building a strong talent and succession pipeline
- Partner with Culinary, Sales, Marketing, Revenue, Finance, and People & Culture teams to maximize commercial opportunities
- Oversee banqueting and event operations, ensuring the seamless delivery of weddings, conferences, corporate functions, and social celebrations
- Use market intelligence, guest insights, and performance data to identify growth opportunities and improve profitability
- Drive strategic activations, events, and collaborations that enhance revenue, guest engagement, and brand visibility
- Optimize staffing, resources, procurement, and operational processes to improve efficiency and financial performance
- Ensure compliance with brand standards, food safety, licensing, risk management, and local regulations
- Represent Food & Beverage at Executive Committee level and contribute to the broader strategic direction of Raffles & Fairmont Doha
- Foster a high-performance culture focused on accountability, innovation, collaboration, colleague development, and service excellence
What will you bring to this role?
- Bachelor's degree in Hospitality Management, Food & Beverage Management, Business Administration, or a related field
- Minimum 10-12 years of progressive Food & Beverage leadership experience within luxury or five-star hospitality, including senior leadership roles
- Proven experience overseeing multiple F&B outlets and large-scale banqueting operations
- Strong commercial acumen with a track record of driving revenue, profitability, and cost optimization
- Extensive experience in budgeting, forecasting, financial planning, and business performance management
- Excellent leadership and people-development skills, with experience managing large, multicultural teams
- Strong understanding of luxury service standards, restaurant operations, bars, lounges, and banqueting
- Proven ability to develop F&B concepts, drive innovation, and strengthen market positioning
- Excellent communication, strategic planning, and stakeholder-management skills
- Experience with leading international luxury hotel brands is an advantage
- Fluent in English; additional languages are an advantage
- Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions
- Foster an inclusive environment where every individual feels valued and respected
- Create an environment where colleagues are empowered, supported and recognized
Employee Benefits
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
Our Values
- Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
- Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
- Belonging: We celebrate our differences. We support each other and we always stand together.
- Empowerment: We have authority to take initiative and anticipate mo
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