Dynamics ERP Techno-Functional Consultant- DUBAI

Greetings from Linnk Group,

Job Description: Dynamics ERP Techno-Functional Consultant

Location: Dubai

Employment Type: Yearly Renewable Contract

Role Overview

We are looking for an experienced Dynamics ERP Techno-Functional Consultant to manage, develop, and optimize Microsoft Dynamics 365 Finance & Operations (D365 F&O) and Power Automate platforms. The role combines hands-on technical development, ERP operations, solution architecture, vendor governance, and AI-driven transformation to improve business efficiency across Finance, Procurement, and Human Capital.

Key Responsibilities

• Own ERP operations, production support, incident management, and service continuity across D365 F&O and Power Automate.
• Develop and maintain ERP customizations, plugins, modules, integrations, and .NET applications.
• Govern Level 2 support teams and vendors, manage escalations, and drive root cause analysis and preventive actions.
• Assess business requirements, review technical designs, and oversee enhancements, integrations, and solution delivery.
• Maintain scalable, secure, cost-effective ERP architecture and ensure compliance with organizational policies and audit requirements.
• Monitor platform performance, storage, resource utilization, and operational KPIs to drive continuous improvement.
• Identify and implement AI-driven automation, AI Agents, and Copilot Studio solutions; MCP integration experience is an advantage.
• Define sourcing strategies across in-house teams, outsourcing, and staff augmentation, assessing vendor capabilities and cost-effectiveness.
• Maintain technical documentation, SOPs, runbooks, and ITSM processes.

Required Qualifications & Experience

• Bachelor's degree in Computer Science, IT, Software Engineering, or a related field.
• 8 years of experience with Microsoft Dynamics 365 F&O and Power Automate, including development, customizations, plugins, and modules.
• 5 years of hands-on .NET application development experience.
• Proven experience in enterprise application operations, service management, and vendor governance.
• Strong knowledge of incident, problem, and change management, solution design, and business process optimization.
• Experience using AI technologies to automate repetitive tasks.
• Familiarity with ManageEngine, Jira, or Microsoft Planner.
• Strong analytical, problem-solving, stakeholder management, and prioritization skills.

Preferred Skills

• AI Agent and Microsoft Copilot Studio implementation.
• Dynamics 365 F&O MCP and AI Agent integrations.
• Knowledge of COBIT, ITIL, ISO 27001, or NIST frameworks.
• Master's degree in a relevant discipline and proficiency in Arabic.

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