E-Commerce Executive will be responsible for e-Commerce efforts including uploading and modifying products, implementing promotions and marketing content, conversion rate and performance improvement initiatives, and functionality optimization, negotiating and implementing contracts on ecommerce with key customers with the support of the DMs & the GMs
This role also ensure strong CARS (Content, Availability, Ratings & Reviews, and Search) implementation that will drive the superior shopping experience in both PC/Mobile with both pure players & retailers with online platform.
KEY RESPONSIBILITIES
Manage and execute listing of products with e-Retailers and maintain pages to have correct and up-to-date contents including items packaging, pricing and origin.
Ensure availability of all required SKUs on all e-trailers platforms, as per principals MSL.
Negotiates contracts driven by principals with Key account on e-commerce with the support of the DMs & GMs
Coordinate with partners the implementation of success stories to Qatar market.
Agree with Partners on the e-channel yearly KPIs and calendars of Promotions.
Analyze and report monthly (internally and to principals)channel improvement in terms of listing gaps and sales growth/performance
Coordinate and collaborate with the Divisional Management, Demand and Supply Managers, Trade Marketing, and WH Team to create bridge between sales, supply & delivery and ensure all customer requests and stock requirements are fulfilled
Constructively challenge internal orders to achieve satisfactory service for high priority Digital Commerce customers. E.g. push internally to process each order with full quantity and highlight any missed quantities to ABA Customers.
Coordinate with the Partners about the returns before accepting any spot execution gaps vs agreements in the e-Retailers and communicate these to the Sales team
Coordinate with each Division of the FMCG Stream in order to get ECom bundles embellished on priority and to maintain 1 month coverage of cost.
Align with the Divisional Stakeholders to increase all the e-Commerce (Talabat, Snoonu, Instashop, etc) customers credit limit on a case to case basi s
Ensure categories and brands ranking in customer and key events
Work closely with the customers and internal teams for monthly master business activities plan and ensure perfect execution
Drive categories growth sales target and market share in e-commerce channel
Ensure the implementation of all the agreed upon activation online.
Coordinate with customers for account opening formalities and T&C's for business